Bill to Cash Administrative Assistant - French Speaker

About Us

WTW is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. 
From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness in insurance history dating back to 1828.

Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a 175 strong global team of who deliver operational excellence through innovation and streamlined solutions every single day. 

The Opportunity

From day one, you'll take on real responsibilities, gaining hands-on experience and valuable skills. You’ll dive into various aspects of our business, gaining a solid understanding of what we do and how we do it.

What will you do?

As Bill to Cash Senior Assistant your key responsibilities will be to:

• Process customer payments daily.
• Reconcile the carrier statements & resolves discrepancies.
• Monitor the progress of unallocated cash receipts and  liaising with  internal stakeholders.
• Managing internal and external queries. 
• Coordinating and assigning tasks within the French Bill to Cash team in Lisbon.

You’ll be working on real client projects performing the following tasks (not exhaustive):

Operational Duties 

• Review ledgers to identify items payable to Carriers/Clients/Sub Brokers and other entities.  
• Reconcile incoming payments with invoices.
• Resolve discrepancies.
• Monitor and track unallocated payments through reporting.
• Liaise with account managers and Insurance companies regarding payment issues, reconciliation discrepancies and unallocated cash.
• Timely and effective responses to all queries, requests, corrections, etc. received from field offices/carriers.
• Participate in and contribute to potential process improvement initiatives.
• Following Procedures, Client / Insurance Companies specifications and adherence of all statutory requirements. 
• As a senior team member, report to the head office and coordinate tasks among the Lisbon-based Bill to Cash team.

What You’ll Bring

We are looking for a highly driven individual with solid interpersonal skills. A colleague looking to join a large and dynamic organization.

• Relevant experience, Accounting / Finance preferable.
• Proficiency in French and English (minimum C1 level required).
• Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint); knowledge of VBA would be an advantage.
• Insurance industry knowledge preferred
• Strong time management skills with the ability to meet deadlines.
• Strong ability to prioritise tasks effectively and take initiative.
• Collaborative team player with excellent interpersonal skills.
• Highly adaptable, proactive, and diligent in approach.

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.