Business Analyst - French Speaker

About us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

The Business Analyst will support the Automation team by identifying and documenting business processes within the H&B line of business that are suitable for automation. This role bridges the gap between business needs and technical implementation, ensuring that automation solutions are aligned with strategic goals and deliver measurable value.

What will you do?

• Analyse and document H&B business processes to identify automation opportunities.
• Collaborate with stakeholders to gather requirements and validate automation feasibility.
• Translate business needs into clear functional and non-functional specifications.
• Support developers during implementation and testing phases.
• Maintain documentation including process maps, design documents, and user guides.
• Participate in Agile ceremonies such as sprint reviews and daily stand-ups.
• Ensure alignment with Automation Centre of Excellence governance and standards.

What You’ll Bring

• Experience in business analysis, preferably in automation or digital transformation.
• Ability to work with cross-functional teams and manage stakeholder expectations.
• Strong analytical and communication skills.
• Fluent written and verbal communication skills in English and French. 
• Familiarity with RPA/DPA tools (e.g., Power Platform, UiPath, Blue Prism), experience in Agile environments and tools like Azure DevOps, are a plus.

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.