Claims Advocacy

The Requirements

• 8+ years of commercial Property & Casualty experience in a client-facing role, with construction industry experience strongly preferred, or demonstrated ability to perform the role's responsibilities.

• Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation    

• Ability to interpret, analyze, and present analytical models   

• Relationship Management skills: able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution  

• Negotiation skills: Ability to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals and the ability to drive conflict resolution and secure concessions mitigating injury to client relationships   

• Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace  

• Knowledge of commercial insurance renewal end-to-end process, steps and owners  

• Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations 

• Excellent project management skills: end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects    

• Effectively advocates for change. Provides encouragement, takes control of team projects, leads key work areas, collaborates with others, provides clear guidance to ensure others fulfill roles effectively 

• Receptive to feedback; critical thinking and problem-solving skills, high adaptability   

• Intellectual curiosity to help develop innovative and creative ideas 

• Proficient Microsoft Office skills and familiarity with other relevant online tools  

• Must achieve and maintain insurance brokers P&C license and complete various continuing education activities as needed 

• Insurance industry designations preferred but not required  

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• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) 

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• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles) 

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• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements. 

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