Client Service Executive

Are you passionate about providing exceptional client service and looking for a dynamic role in a leading global advisory, broking, and solutions company? WTW is seeking a dedicated and experienced Client Service Executive to join our vibrant team in Dublin.

WTW Benefits

Salary Negotiable | Annual leave (23 plus 13 flexi days) | Comprehensive benefits from day 1 | Bonus Performance | Pension scheme | Healthcare Allowance (capped €1,500.00) |Educational Support | Life Assurance | Charitable Gift Matching & Fundraising | Group Income Protection | Share Scheme | Employee Assistance Programme | Hybrid Working (2 days per week) | Paid Professional Membership | Volunteer Day.

The Role

The primary purpose of this role is to perform the broking role. Responsible for providing superior level of client service to achieve business objectives. To support an Account Director with a portfolio of clients. WTW's business objectives are Client, Financials, People and Operational Excellence.

• Perform the Broking Role for their portfolio of Clients dealing with New Business, Renewals, Claims and all mid-term alterations and queries.
• Achieve best client service in an efficient and friendly manner ensuring that all client deadlines are met.
• Achieve an appreciation of each client's business and culture.
• Support and find opportunities to enable growth of the existing client accounts.
• Foster beneficial insurer relationships
• Follow company procedures for Renewals, Mid Terms Adjustments and New business.
• Maintain Company and regulatory standards/requirements including compliance.
• Participate in project work.
• Provide technical support to colleagues and help in resolving their client problems.
• Build relationships and provide support to a number of different teams across the regions business.

• CIP qualified.
• Successful and proven experience working for an insurer or broker.
• All- inclusive client advocate and excellent problem solver.
• Passion for learning about and understanding the insurance industry.
• Hardworking, proactive and flexible and desire to take early responsibility.
• Good IT skills including a high level of proficiency with the Microsoft Office suit.
• Good interpersonal, organizational, analytical and communication skills.
• Highly accurate with good attention to detail in completion of all tasks.

Ready to take your career to the next level? Apply now and be part of a team that values excellence and innovation.

About WTW CRB

WTW Corporate Risk and Broking (CRB) is now one of the leading wholesale providers of insurance solutions to the broker market in Ireland. We provide a broad range of services and solutions to thousands of clients, ranging from small businesses to the largest multinational corporations, which include risk assessment, risk management and advisory, risk transfer and placement, and claim advocacy.

Equal Opportunity Employer 

WTW are an inclusive employer and welcome applications from people of all backgrounds and abilities. Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.