Director, Employee Benefits Consulting

This is an exciting opportunity to join the Advisory Services team within our Health & Benefits business in Ireland.  The role is based from our Elm Park office in Dublin on a Hybrid working basis. 
The Director, Employee Benefits Consulting is a senior leadership role within Advisory Services, responsible for delivering strategic consulting, broking, and advisory services to a portfolio of large corporate clients.
This role combines deep technical expertise in employee benefits with strong commercial acumen, owning senior client relationships while driving growth, innovation, and high‑quality client outcomes. The successful candidate will collaborate across WTW’s Health, Wealth & Career business to deliver integrated, forward‑looking solutions to complex people and risk challenges.
 

The Role

Client Consulting & Advisory
•    Act as lead consultant and trusted advisor to a portfolio of large corporate clients
•    Design and deliver strategic employee benefits programmes aligned to client business objectives and workforce needs
•    Provide expert advice across group risk (Life, Disability, Critical Illness), private medical insurance, and ancillary benefits
•    Prepare and deliver high‑quality client reports, renewal reviews and executive summaries
•    Develop and maintain trusted senior relationships with key stakeholders
•    Act as primary escalation point for complex client queries and issues
•    Interpret claims data, market trends, and financial insights to shape strategic recommendations and optimise client outcomes
•    Lead renewal meetings, tender processes and insurer negotiations on behalf of clients
•    Challenge insurer terms and pricing to achieve optimal outcomes for clients while building and maintaining strong insurer relationships to secure competitive and flexible terms
•    Oversee governance and service delivery standards to ensure excellence across scheme administration and client servicing
•    Mentor junior consultants and support the development of team capability
•    Contribute to process improvement and best‑practice initiatives across the practice

Growth, Collaboration & Leadership
•    Retain and grow existing client relationships through proactive engagement.
•    Influence senior stakeholders across multiple organisational levels
•    Supporting RfP responses from clients and prospects
•    Working with our Health & Benefits consultants in a collaborative manner to develop and identify growth opportunities across existing portfolios
•    Network internally/externally and represent WTW at industry events as appropriate
•    Strong digital fluency, with the ability to leverage technology and social platforms to enhance business outcomes
•    Ability to work effectively and proactively connect with internal teams across our Health, Wealth & Career business to develop opportunities.
 

Compliance & Professional Standards
•    Ensure all advice and client activity meets Central Bank of Ireland regulations and Consumer Protection Code requirements
•    Adhere to GDPR and data protection standards at all times
•    Maintain accurate records within CRM systems (e.g., Microsoft Dynamics)
•    Maintain required professional qualifications and ongoing CPD
•    Uphold WTW’s quality, risk, and compliance standards
 

What you'll bring:

Experience & Qualifications
•    Qualified Financial Adviser (QFA) and/or APA (mandatory)
•    Significant experience in a client-facing health, risk, or benefits consulting role within the Irish market
•    Proven track record managing large and/or multinational corporate clients
•    Strong technical expertise across group risk and/or private medical insurance
•    Demonstrated experience leading complex renewals, tenders, and insurer negotiations
•    Strong understanding of Irish regulatory and compliance frameworks
•    Experience influencing senior stakeholders and acting as a strategic advisor
•    Track record of contributing to client growth, retention, and commercial success
•    Experience mentoring or leading junior team members
 

Skills & Competencies
•    Proven experience in managing large Risk and/or Healthcare clients
•    Strong consultative, analytical and problem‑solving skills
•    Skilled in managing multiple stakeholders, people, and projects simultaneously, consistently delivering high quality outputs on time and within budget.
•    Commercial responsibility (revenue, portfolio value)
•    Excellent written and verbal communication and presentation capability
•    Ability to manage multiple priorities in a fast‑paced environment
•    Confident, professional and collaborative working style
 

What we offer

At WTW Ireland, your wellbeing comes first.  Depending on your role, you'll receive 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day.  Customise additional flexible benefits with extras like our share scheme, cycle-to-work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com