Interface Team Administrator

This is a great opportunity for an Administrator to join WTW, one of the leading Third-Party Administrators.  The Interface Team are responsible for ensuring all HR & contribution interface files are reviewed and processed within agreed SLAs and completed to the required standards to update member records with the relevant data.

You will take ownership for the accurate processing of client interface files, within tight timescales.  The role will involve reviewing data on the files and liaising with client HR & Payroll Teams to resolve any queries that may arise.

Full training is provided including new starter induction and further training thereafter.  As an industry leader, we offer a competitive salary and excellent benefits package including a generous company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.

The role operates on a hybrid working model, with 2–3 days per week in the Redhill office. To support training and onboarding, the first 3–6 months will involve working 4–5 days per week on-site.

The Role 

• Able to work to tight deadlines and communicate progress
• Process daily, weekly, and monthly interface files
• Assist administration teams with basic office administration tasks
• Review interface files when completed to advise client of any issues with the data supplied and contributions received 
• Review data errors on client files and make corrections as necessary 
• Set up new joiner records and input member elected fund choices
• Manually input member data onto interface files
• Prepare and send out joiner packs

What you'll bring

• Good knowledge of Microsoft packages and good IT skills
• Excellent verbal and written communication skills
• Numerical and accurate.
• Attention to detail is essential
• An interest in dealing with data & problem solving 
• Good keyboard and data entry skills
• Demonstrate an organised approach and an ability to deal with priorities to meet deadlines
• Enthusiastic approach to getting things done

What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com

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