Payroll Analyst

This is a fully remote and full-time opportunity open to candidates located across the US. 

The Role

The North America Payroll Analyst plays a critical role in ensuring the accurate, timely, and compliant delivery of payroll across the United States, Canada, and Puerto Rico. This role partners closely with Payroll Operations, HR, Finance, and external vendors to support payroll processing, reporting, reconciliations, and continuous improvement initiatives. The ideal candidate brings strong payroll knowledge, analytical capability, and a customer‑focused mindset within a complex, multi‑jurisdiction environment.

Payroll Processing & Compliance

• Support end‑to‑end payroll activities for North America, ensuring accuracy, timeliness, and compliance with federal, state/provincial, and local regulations.
• Review and validate payroll inputs and outputs, including earnings, deductions, taxes, and benefits.
• Assist with payroll audits, controls, and compliance reviews, including SOX and internal governance requirements.
• Monitor and help resolve payroll discrepancies, adjustments, and off‑cycle payments.

Analysis, Reporting & Reconciliation

• Prepare and analyze payroll reports, reconciliations, and variance analyses.
• Serve as a representative of Payroll in communicating with various partners from a reporting perspective.
• Identify trends, risks, and improvement opportunities using payroll data.

Stakeholder & Vendor Partnership

• Serve as a key point of contact for payroll‑related inquiries escalated from ServiceCentral or internal partners.
• Collaborate with HR, Benefits, Tax, and Finance teams to resolve complex payroll issues.
• Liaise with payroll vendors (e.g., ADP) to support system updates, issue resolution, and enhancements.

Process Improvement & Projects

• Contribute to payroll process standardization and continuous improvement initiatives.
• Support payroll system changes, testing, and implementations, including enhancements and regulatory updates.
• Document payroll processes and controls to support operational consistency and knowledge sharing.

The Requirements 

• Basic knowledge of payroll regulations.
• Strong analytical skills with the ability to interpret and explain payroll data.
• Experience with payroll and payroll systems (ADP Workforce Now and/or Vantage preferred).
• Proficiency in Microsoft Excel and other Microsoft Office applications.

Preferred

• Experience in a large, matrixed organization.
• Exposure to payroll audits, SOX controls, or compliance reviews.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation 

The base salary compensation range being offered for this role is $80,000.00-$85,000.00 USD annually. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources. 
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

EOE, including disability/vets