Senior DC Pensions Projects Coordinator

Join us as a Pensions Projects coordinator within our Outsourcing line of business based out of our office in Redhill working hybrid.

The LifeSight Projects Coordinator role is an exciting opportunity and pivotal to the delivery and growth of the LifeSight Product.  LifeSight is WTW’s Defined Contribution (DC) MasterTrust with administration undertaken by WTW’s dedicated trust-based business.  LifeSight currently has a membership of over 400k with an AUM of c.£25bn. The Projects coordinator plays a pivotal role in the delivery of a variety of projects, representing the Administration function and maintaining the touchpoints between various other teams in the business. In this role you will report to the Projects Team Leader, with a primary focus on taking responsibility for LifeSight (LS) project delivery, representing a portfolio of workstacks from BAU work to client critical projects and ensuring projects are delivered on time, to budget and with a high standard of quality. 

The Role 

Project Delivery 

• Assisting with the delivery of specific projects, including gathering requirements, testing and rollout, with a keen eye to detail ensuring smooth and on time delivery.
• Liaising with other stakeholders as needed to ensure that requirements are well defined and understood to deliver the requested task. 
• Building and maintaining technical, procedural, process and client knowledge.
• Production of clear and concise testing evidence when proposing sign off of changes. 
• Checking and challenging work performed by colleagues on team and making sure that the requested work has been undertaken on time and to a high standard of quality. 
• Ensuring accurate time recording on work completed, in line with the LS charging structure
• Working in a collaborative manner within a high-pressure environment to develop key relationships.
• Participating in daily stand ups / huddles, team meetings and retrospectives.
• Escalating blockers, issues or concerns to Team Leads, as appropriate. 
• Providing regular updates to the Projects Portfolio Lead on any project work assigned to your ownership to aid stakeholder management and project status reporting.
• Being a point of reference for the LifeSight Administration team on technical issues, non-standard cases and project related queries.

What you’ll bring

• Experience of dealing with DC occupational pension schemes or Master Trusts.
• Excellent time management skills and the ability to organise and prioritise workloads. 
• Ability to work both independently and as part of a team.
• Keen eye to detail with ability to test changes against requirements and produce clear and high-quality test evidence. 
• Ability to influence, network and collaborate with stakeholders. 
• Self-motivated with the ability to prioritise, meet deadlines and manage changing priorities. 
• Takes responsibility for assigned work to meet all project milestones. 
• Demonstrating a ‘can-do’ attitude, overcoming problems as they arise and maintaining high levels of performance when dealing with difficult and challenging work. 
• Able to work to a high level of accuracy.

What We Offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com

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