Senior Director - Sales Effectiveness & Rewards

The Role

WTW is looking for a Senior Director, Sales Effectiveness & Rewards within our Work & Rewards business. You will lead complex client engagements, build trusted relationships with senior leaders, generate new business and develop high-performing consulting teams. You will help clients improve sales performance through practical, data-driven sales compensation, rewards and talent solutions.

Our projects span sales incentive assessment and design, customer-facing incentive programs, implementation and communication, pay benchmarking, goal-setting, job leveling, career programs and custom surveys. We also collaborate across WTW on work such as M&A due diligence and integration, total rewards strategy and rewards optimization.

Our work spans a wide variety of disciplines, including: 

• Sales compensation strategy 

• Competitive sales compensation analyses 

• Base salary program design 

• Sales incentive program design (and incentive design for other customer facing roles)

• Careers and Work (focused on sales roles)

• Job levelling and architecture 

• Competency and skills frameworks  

• Role profiles

• Performance management 

You will also participate in and contribute to activities that support continued revenue growth of the Work & Rewards line of business and WTW overall. These activities may include supporting local, regional and/or national marketing events, performing industry/topical research and developing intellectual capital, and participating in our firm’s industry and/or topical teams. 

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. 

The Responsibilities

• Lead and deliver sales effectiveness and rewards engagements, independently or in partnership with Managing Directors, from diagnosis and design through implementation and communication.
• Advise senior client leaders on sales compensation, customer-facing incentives, base pay, goal setting, sales roles, job architecture, career programs, performance management and related talent solutions.
• Turn complex data and business issues into clear insights, recommendations and practical, tailored solutions that support clients’ business and talent objectives.
• Build trusted client relationships, identify broader needs across Work & Rewards and convert opportunities into profitable work for WTW.
• Manage multiple complex engagements, including project economics, quality and delivery, while creating a positive experience for clients and project teams.
• Communicate findings and recommendations clearly and persuasively to client stakeholders, including senior leaders.
• Lead, coach and develop project managers, consultants and analysts, and model WTW’s values and commitment to client service, teamwork and excellence.
• Strengthen WTW’s market presence through research, intellectual capital, publications, marketing activities, industry participation and the development of new tools and approaches.

The Qualifications

• At least 10 years of experience in sales compensation, sales effectiveness and/or related rewards work in consulting or a highly consultative corporate environment.
• Strong knowledge of sales compensation, sales roles, go-to-market models and related talent programs and processes.
• A track record of leading complex engagements, contributing to business development and building trusted relationships across all levels of client organizations.
• Strong analytical and problem-solving skills, with the ability to draw clear conclusions, themes and trends from quantitative and qualitative information.
• Strong project management capabilities, including the ability to manage internal teams and coordinate effectively with client partners.
• Strong executive presence and clear, persuasive written and verbal communication skills.
• Demonstrated ability to lead, coach and develop high-performing consulting teams.
• Bachelor’s degree required; MBA or related advanced degree preferred.
• Working knowledge of Excel, PowerPoint and Word.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $153,000-$235,000 USD per year.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). 

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets