Communication Coordinator

Role Summary

WTW has bold ambitions – we want to be the best company we can be for our colleagues and clients. We’re a leading global people, risk and capital company with the most accomplished and aspiring talent in the industry – join us if you want to work with interesting people on exciting assignments and expand your career. 

The Communication Coordinator will contribute to a number of internal projects and provide general support to the Communication team, with a focus on developing deliverables in a variety of media and targeted at various audiences (including leaders, managers and colleagues). They will work as part of a delivery team, with opportunities to learn from communication, change management, project management and other professionals

Responsibilities 

• Work with Communication team members to develop, format and edit presentations for delivery to leaders, managers and colleagues across the company
• Support the development of content for key deliverables and coordinate activities to support our clients’ and stakeholders’ needs
• Create project plans and timelines for deliverables and activities; gather and synthesize relevant information from various subject matter experts; manage review process to gain approval of key deliverables
• Review and edit documents for clarity, consistency and quality; ensure adherence with WTW brand and style standards, using Writer AI to support the review process
• Coordinate with other resources/vendors as needed (such as intranet advisory, translation and video production)
• Manage internal communication/distribution channels (such as Viva Engage, Teams Live Events and Town Halls, intranet content, Poppulo, and Outlook mailboxes and distribution lists); experience in these tools is a plus (training will be provided)
• Deliver projects to meet or exceed client expectations
• Build relationships internally and collaborate effectively on cross-functional teams
• Participate in internal team and client discussions – offering ideas and insights
• Continue to develop technical knowledge and skills in the areas of communication, change management and project management

Requirements

• Three-plus years of corporate communication, public relations or marketing experience; global service delivery center environment experience a plus; WTW experience also a plus
• Good communicator with excellent all-around listening, writing, editorial and interpersonal skills
• Proficiency in Microsoft Office, especially Word and PowerPoint; experience in Excel and PowerBI a plus
• Demonstrated ability to collaborate cross team, cross functionally and cross culturally 
• Detail-oriented, organized and adaptable with solid business and financial acumen
• Ability to manage multiple concurrent projects, self-manage and prioritize workload
• Experience handling sensitive and confidential issues
• Can work flexibly — with colleagues in multiple locations and sometimes over extended hours, as required
• Synthesizes direction, navigates ambiguity and prioritizes actions from a variety of stakeholders
• Works efficiently and effectively under pressure and in an environment of continuous improvement
• A fast learner with a “can do” attitude
• Amenable to be assigned on US working hours (East Coast hours)

WTW is an equal opportunity employer