Platform Business Analyst - French Speaker

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

Together we transform tomorrow. In "Corporate Risk and Broking", we support companies in effective risk and insurance management. Considering the client's corporate goals, we develop robust and economical strategies to mitigate risks, transferring them to insurers.

The CRB Platform Business Analyst is responsible for supporting WTW Global Tools roll out for French business stakeholders, especially the Broking Platform and Risk Intelligence Central. This role is pivotal in helping stakeholders resolve issues and maximize the utility of these platforms while actively working on business requirements for new features and enhancements.

Key responsibilities include:

• Stakeholder Support: Collaborate with French business stakeholders to understand their needs and challenges related to the Global Tools, especially the Broking Platform and Risk Intelligence Central.
• Problem Solving: Assist in identifying and resolving issues that arise within the platforms, ensuring smooth operations.
• Business Requirements: Gather, document, and analyze business requirements for new features and enhancements, ensuring alignment with stakeholder needs.
• Tool Administration: Support the administration of the CRB tools, managing user access and permissions as necessary.
• Reporting and MI Access: Facilitate access to reporting and management information (MI), ensuring stakeholders can leverage data effectively for decision-making.
• Support adoption of the tools:  via creation and animation of training, community mobilization and any actions to accompany users is their daily adoption. 

What You’ll Bring

• Fluent in French (minimum C1, expected C2) and English (minimum B2)
• Analytical Thinking: Strong analytical skills to interpret complex data sets and derive actionable insights.
• Communication Skills: Excellent verbal and written communication skills for effective stakeholder engagement.
• Problem-Solving Abilities: Ability to identify problems quickly and develop innovative solutions.
• Attention to Detail: Meticulous attention to detail in documentation and reporting.
• Interpersonal Skills: Strong relationship-building skills to work collaboratively with diverse teams.
• Familiarity with project management methodologies (e.g., Agile, Waterfall).
• Experience with data visualization tools (e.g., Tableau, Power BI).

The role is essential for driving efficiency and effectiveness within the organization by leveraging data-driven insights and fostering communication between technical teams and business stakeholders.

Why WTW?

At WTW, we offer more than just a job, we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job, it’s a journey. Apply now and turn your potential into success with WTW!

WTW is an equal opportunity employer.