Regional Claim Director, NA Construction

The Role

The Regional Claim Director provides technical and strategic leadership across construction claims, insurance coverage, and contract advisory within the assigned region. As a key member of the Willis North America Construction Claims leadership team, the role advances the value proposition of the Wills North America Construction Practice in delivering best-in-class claim technical and advocacy to construction clients. In addition to supporting clients and Willis construction service teams within the region, the Regional Claim Director collaborates closely with regional leadership across sales, broking, and safety/risk control.  

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Role responsibilities include:

Claims:

• Manage a portfolio of designated construction clients as the primary Claim Consultant assigned to the service team
• Provide claim advocacy and consulting on all professional liability claims
• Serve as a technical, jurisdictional, and strategic resource for clients and colleagues
• Provide senior level claim advocacy, including market escalation on high severity or otherwise critical claims, including all coverage disputes
• Advise on significant court decisions, legislative changes and other emerging trends impacting construction claims

Coverage (In collaboration with Willis NA Construction Broking): 

• Act as a technical and jurisdictional resource to the broking team, including contribution toward insurance coverage specifications
• Participate in the renewal processes for large accounts, including coverage endorsement review/development
• Advise on significant court decisions, legislative changes and other emerging trends impacting construction insurance coverage

Contracts (In collaboration with Willis NA Construction Office of Contracts and Compliance)

• Act as a technical and jurisdictional resource to clients and colleagues on contract provisions related to insurance and risk allocation
• Support development and delivery of best practices to clients and colleagues
• Advise on significant court decisions, legislative changes and other emerging trends impacting contractual risk allocation

Sales:  

• Support Regional Construction Leaders and local production teams on new business opportunities, including technical sales support
• Engagement on large construction new business opportunities, including all RFP’s
• Identify and develop consulting opportunities (e.g., FAVS, ICC and LCC)

The Requirements

• Strong technical knowledge of construction general liability coverage/claims, including construction defect 
• Technical knowledge of professional liability coverage/claims
• Knowledge of builder’s risk and/or subcontractor default insurance is a plus  
• Solid understanding of construction specific contractual risk allocation
• Strong communication skills 
• Insurance brokerage experience is a plus 

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Company Benefits 

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets