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JOB SNAPSHOT
Makati, PH
End User and Collaboration Services are responsible for a wide range of user facing services including End User Compute (Laptops and software), Workplace Technology (Meeting rooms, telephony, and printers) and Collaboration Services (Microsoft 365 Collaboration tools including Exchange, Teams and SharePoint)
SharePoint admins are responsible for helping to maintain our M365 services including SharePoint, Teams, OneDrive, Power Platform and Viva.
The Role
- Working in a BAU service team, dealing with L2 service tickets and incidents concerning SharePoint and other M365 collaboration tools.
- Maintain our remaining on-premises SharePoint servers and sites.
- Directly collaborate with users to troubleshoot issues and provide 1-2-1 training on using Microsoft 365 products where required.
- Assist M365 technical leads and developers on projects as required.
- Help analyze tickets and other feedback to help maintain good service levels and to look for potential process and technical improvements.
- Assist in developing internal knowledge base and training materials.
- Perform other duties as assigned.
The Requirements
- Deep technical knowledge of SharePoint Online (required) and SharePoint Server (desirable)
- Knowledge of SharePoint Framework and related technologies.
- Knowledge of PowerShell for management of M365 services.
- Broad technical knowledge of other M365 services including Teams, OneDrive, Viva, and Power Platform with an interest in future developments.
- Understanding of how to manage resources in Azure would be an advantage.
- Experience/knowledge of Power Platform administration
- Experience with patch and configuration management.
- Experience with ticket management systems such as ServiceNow.
- Knowledge of PowerBI to present data an advantage.
- Strong written and oral communication with the ability to provide training to end users.
WTW is an Equal Opportunity Employer
CONTACTNON SOLLICITÉ
Tous les profils de candidats / candidatures non sollicités soumis via notre site Web ou des comptes de messagerie personnels d’employés de Willis Towers Watson sont considérés comme la propriété de Willis Towers Watson et ne sont pas soumis au paiement de frais d’agence. Afin de devenir une agence de recrutement / un cabinet de recherche autorisé pour Willis Towers Watson, toute agence de ce type doit disposer d’un contrat écrit en bonne et due forme, signé par un recruteur autorisé Willis Towers Watson et entretenir une relation de travail active avec l’organisation. Les curriculum vitae doivent être soumis conformément à notre processus de candidature, qui implique de participer activement à la recherche. De même, pour nos agences de recrutement / cabinets de recrutement autorisés, si le processus de candidature n’est pas suivi, aucun frais d’agence ne sera payé par Willis Towers Watson. Si vous souhaitez que vos coordonnées soient sauvegardées en vue d’un examen ultérieur, veuillez nous envoyer un courriel à l’adresse Agency.inquiries@willistowerswatson.com.
NOS BUREAUX
Nos collègues sont présents dans plus de 140 pays : de Mumbai à Londres, en passant par Manille et New York, du Moyen-Orient à l’Amérique latine. Grâce à notre présence internationale, tout ce que nous accomplissons prend une dimension mondiale et crée des occasions de collaboration et de croissance pour vous. Parcourez la carte ci-dessous pour voir jusqu’où votre carrière pourrait vous mener.
Nos collaborateurs
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Tom Leigh-Eldredge
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Mel Scrutton
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Irene Larbi
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Charlie (Charlotte) Garrod
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Pei Wang
États-Unis). Stages
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Basil Al Hatoum
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Jasmin Bedi
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Anshul Garg
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Emily Reading
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Suzanne Vaughan
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Nuno Arruda
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Kingsley Wang
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Laura Punzón
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Paul Dowding
ÉVÉNEMENTS
Aucun événement prévu pour l’instant.
Chez WTW, nous croyons en l’égalité des chances d’accès à l’emploi, et nous nous engageons à mettre en place une main-d’œuvre diversifiée et à créer un environnement de travail inclusif où chacun est respecté, mis en valeur et apprécié. Nous ne tolérons aucune forme de discrimination et ne cautionnons aucune action ou initiative qui puisse porter atteinte aux droits de la personne.