Call Centre Representative, Pension Administration
Call Centre Representative, Pension Administration
JOB SNAPSHOT
San Francisco, US
As a Director in our Executive Compensation & Board Advisory practice, you will be primarily responsible for leading and/or partnering with Senior Directors to sell and deliver client engagements (with both management and Boards of Directors) in your areas of subject matter expertise. You will manage consulting projects (either directly or through project managers) while operating as a thought partner to senior colleagues in the design of solutions for our clients’ needs. In this capacity, you will act as a coach and mentor for consultants and analysts.
The scope of our projects will range from those focused solely on executive compensation and board and committee effectiveness, (e.g., rewards strategy, competitive compensation analyses, annual and long-term incentive program design, pay-for-performance analyses, shareholder engagement strategy and preparation) to those involving other lines of business such as M&A due diligence and integration, total rewards strategy design and optimization assessments. Client engagements will typically be with the relevant committee(s) of the Board, senior management, or both.
You will also participate in and contribute to activities that support continued revenue growth of the Work & Rewards line of business and WTW overall. These activities may include supporting local, regional and/or national marketing events, performing industry/topical research and developing intellectual capital, and participating in our firm’s industry and/or topical teams.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
Some of your main responsibilities will include:
Serving as the lead Consultant or as the “second” on client engagements, depending on the nature of the engagement, providing strategic advice and insight that addresses their needs and objectives.
Managing multiple and complex project engagements in a way that ensures profitable revenue for WTW, associate engagement and development and high client satisfaction.
Leading or co-leading the generation of new business by facilitating discovery discussions with prospects and developing / delivering proposals.
Establishing collaborative relationships with clients to understand their business and issues to better inform our consulting and to expand WTW’s relationship into new service areas.
Thinking strategically in partnering with clients to pioneer unique approaches to solving their business problems.
Providing high quality consulting advice, accurate technical content and engaging deliverables to senior leaders in client companies.
Using highly effective written and spoken communications to deliver detailed findings, analyses and recommendations to senior leaders of client organizations.
Leveraging to and managing the work of junior staff, providing coaching and on-going feedback.
Demonstrating leadership ability by effectively mentoring consultants and analysts.
Serving as a positive role model of WTW values and contribute to building an employer of choice culture of top performing associates committed to client satisfaction, teamwork and excellence in all that is done.
Contributing to the development of new tools and approaches.
Contributing to the external visibility of WTW’s brand through intellectual capital generation, drafting articles, and attending and speaking at relevant conferences and events.
The Requirements
A minimum of 10 years of design-orientated executive compensation experience in consulting or highly consultative corporate environments.
Significant knowledge and understanding of rewards programs and processes.
Working knowledge and understanding of applicable regulatory, legal, tax and accounting requirements.
Excellent analytical skills both in terms of using analysis of quantitative and qualitative information to diagnose and resolve complex issues.
Creative, analytical and results-driven orientation, demonstrated through the ability to draw conclusions, themes, and trends from data analysis and communicate results effectively.
Strong project management capabilities, with the ability to manage both our internal teams and coordinate with our client partners.
Executive presence with excellent and persuasive oral and written communication skills.
Strong client relationship skills: the ability to influence management and the ability to work across all levels of an organization.
Proven ability to lead and develop teams of high performing consulting professionals.
Mentoring/coaching skills.
Working knowledge of Excel, MS PowerPoint, MS Project, MS Word.
This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements for various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role base on several factors, including but not limited to location of the role, individual qualifications, education/profession certifications, experience, performance in the role and potential for revenue generation (Producer roles only).
Compensation
The base salary compensation range being offered for this role is $160,000- $240,000 USD per year. This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
- Retirement Benefits: Contributory Pension Plan and Savings Plan (401k)
EOE, including disability/vets
CONTACTNON SOLLICITÉ
Tous les profils de candidats / candidatures non sollicités soumis via notre site Web ou des comptes de messagerie personnels d’employés de Willis Towers Watson sont considérés comme la propriété de Willis Towers Watson et ne sont pas soumis au paiement de frais d’agence. Afin de devenir une agence de recrutement / un cabinet de recherche autorisé pour Willis Towers Watson, toute agence de ce type doit disposer d’un contrat écrit en bonne et due forme, signé par un recruteur autorisé Willis Towers Watson et entretenir une relation de travail active avec l’organisation. Les curriculum vitae doivent être soumis conformément à notre processus de candidature, qui implique de participer activement à la recherche. De même, pour nos agences de recrutement / cabinets de recrutement autorisés, si le processus de candidature n’est pas suivi, aucun frais d’agence ne sera payé par Willis Towers Watson. Si vous souhaitez que vos coordonnées soient sauvegardées en vue d’un examen ultérieur, veuillez nous envoyer un courriel à l’adresse Agency.inquiries@willistowerswatson.com.
NOS BUREAUX
Nos collègues sont présents dans plus de 140 pays : de Mumbai à Londres, en passant par Manille et New York, du Moyen-Orient à l’Amérique latine. Grâce à notre présence internationale, tout ce que nous accomplissons prend une dimension mondiale et crée des occasions de collaboration et de croissance pour vous. Parcourez la carte ci-dessous pour voir jusqu’où votre carrière pourrait vous mener.
Nos collaborateurs
Burn Domingo
Benjamin Tessier
Karan Patel
Nick Alexander
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Marvi Napoles
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Caroline Barber
Leonardo Araujo
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Charlie (Charlotte) Garrod
Pei Wang
États-Unis). Stages
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Suzanne Vaughan
Nuno Arruda
Kingsley Wang
Laura Punzón
Paul Dowding
Massimiliano Abri
Burn Domingo
Benjamin Tessier
Karan Patel
Nick Alexander
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Marvi Napoles
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Caroline Barber
Leonardo Araujo
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Charlie (Charlotte) Garrod
Pei Wang
États-Unis). Stages
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Suzanne Vaughan
Nuno Arruda
Kingsley Wang
Laura Punzón
Paul Dowding
ÉVÉNEMENTS
Aucun événement prévu pour l’instant.
Chez WTW, nous croyons en l’égalité des chances d’accès à l’emploi, et nous nous engageons à mettre en place une main-d’œuvre diversifiée et à créer un environnement de travail inclusif où chacun est respecté, mis en valeur et apprécié. Nous ne tolérons aucune forme de discrimination et ne cautionnons aucune action ou initiative qui puisse porter atteinte aux droits de la personne.