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    Insurance Technology

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    Let’s innovate and transform insurance together

    “Over the years our software has changed, for the better, the way the global insurance industry goes about its business.

    I think it’s the variety of work and the different career opportunities, coupled with the great people we have, that makes this such an exciting and ultimately fulfilling place to work.”

     

    Duncan Anderson

    Global Insurance Technology Leader

     

    We create innovative software that has been transforming the insurance industry for over 25 years.

    Today our software is used by over 1,000 companies around the world to harness advanced analytics and leading-edge modelling techniques, to help make better data-driven decisions faster on who and what to insure, and at what prices; to deploy automation and artificial intelligence to drive efficiency, increase speed and reduce manual errors; and to deliver the reports, management information and insights needed to satisfy regulators, reduce cost, enhance profitability and deliver growth.

    Our 500 insurance technology specialists, including over 300 engineers, are constantly working on cutting-edge solutions, using agile development, and employing the latest technologies, including .Net 6, Angular, Python, Node JS, Azure, Linux Docker containers and Kubernetes.


     

    Why choose the insurance technology team?

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    A small, agile business placed within a globally renowned organization – it’s a powerful combination. One you can be part of when you join WTW.                                                                                                                                                                                                                                                             

     

    Be part of our worlds

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    We constantly innovate and reimagine the way we do things to deliver solutions that allow our clients to work better, smarter and faster. That’s why we work with state-of-the-art stacks and tools to create cutting-edge applications.

     

    Our tech vision

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    Our welcoming and diverse team nurture a great work environment and give back to the community we live in. And you could too...

     

    Our Work Environment

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    With our business and team growing fast, there are lots of opportunities to build a long-term career with us.

     

    Our career opportunities


     

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    Join Us

    There has never been a better time to join our rapidly growing team.

    As our business continues to grow, our teams need to scale up at the same pace, which is why we constantly need exceptional people to join us.

    Product Leaders

    As a Global Product Leader (GPL) you will be responsible for product strategy and vision. You will be a recognised industry leader in the field and have deep expertise in the area.

    You will work directly with clients to develop ideas and unique propositions that challenge the status-quo of the market. In addition you will drive consulting and product innovation, and share thought leadership at events around the world.

    Location: Global

    Ask about the role

    As a Technical Product Leader (TPL), you will be responsible for translating the Global Product Leader’s vision into reality. You will work with your user base to understand their problems and desires. And in partnership with the development team, you will design and deliver software to the market. In this role, you will have to balance market and development constraints to deliver the best proposition to market.

    Location: Global

    Ask about the role

    As Product Owner, you will be involved in the definition and development of a specific product, working with senior stakeholders such as Product Managers, Engineering Managers and Architects, to define and prioritise a backlog of user stories to be implemented by one or many scrum teams.

    Location: Global

    Ask about the role

    Engineering and Architecture

    As a Software Engineer, you will be passionate about finding solutions to problems. You will join a highly skilled team working in an Agile environment to develop one of our market-leading products.

    You will be involved in all aspects of software development working closely with a multi-disciplinary team of professionals. We create innovative products that are industry leading and are looking for motivated engineers that will help us continue to build and maintain products that meet high levels of performance, usability and functionality.

    Location: Reigate, Cambridge, Sydney, Toronto

    Ask about the role

    As a DevOps Engineer you are passionate about software and finding solutions to problems. You will join a highly skilled team working in an Agile environment to develop one of our market-leading products.

    Using your Software Engineering skills and knowledge of our systems you will help architect and improve security, performance, reliability and more. Managing infrastructure and automated pipelines you will ensure process and product align with prescribed governance and security compliance standards.

    Location: Reigate, Cambridge, Sydney, Toronto

    Ask about the role

    As an architect, you will use your broad technical expertise and your passion for architecture and design to provide leadership to one or more scrum teams developing our market-leading products and solutions. You will join our strategic leadership team for one or more products alongside the product lead, product SME and engineering lead, to accelerate the delivery of new capabilities within existing products and to create further innovative solutions using the latest advances in technology.

    You’ll be part of a larger architecture community, collaborating to develop common components and standards to adopt new technologies and advance our Cloud architectures and strategies.

    Location: Reigate, Cambridge, Sydney

    Ask about the role

    As a QA engineer you will be passionate about high quality software and using your problem solving abilities to provide efficient test automation solutions.

    You will join a highly skilled, multi-discipline team delivering market-leading insurance solutions. You will be involved in all aspects of the development lifecycle and will be a key advocate for the high levels of quality we expect from all our teams.

    Location: Reigate, Cambridge, Sydney, Toronto

    Ask about the role

    As a Cloud Engineer, you will be passionate about Cloud technologies and working to secure, support and deliver business critical services hosted within the Cloud. You will joining a focussed team that will be working to better secure and maintain our complex Azure environments, deliver new solutions, provide support, and collaborate with global support and delivery colleagues.

    Location: Reigate, Manilla

    Ask about the role

    As a Platform Engineer, you will be passionate about finding solutions to problems. You will join a highly skilled team working in an Agile environment to deliver common services, tooling, practices, and standards that will ultimately allow our delivery teams to deliver customer features faster and to greater quality and resiliency. You will be involved in all aspects of software development working closely with a multi-disciplinary team of professionals. We create innovative products that are industry leading and are looking for motivated engineers that will help us continue to build and maintain products that meet high levels of performance, usability, and functionality.

    Location: Reigate, Toronto

    Ask about the role

    Technology consultancy, support and operations

    As a Technology Consultant, you will be responsible for working with our clients to define the overall solution architecture and then implement our software products. As a key member of the client team from relationship management and sales through to implementation, this requires a combination of consulting experience, strong technology skills and the ability to manage a project to successful delivery. In addition to opportunities involving our software products, you may also work on broader strategic client engagements by complementing our Insurance Consultants with deep Technology Consulting expertise.

    Location: Global

    Ask about the role

    As a Service Desk Analyst, you will work in shifts to cover 24×7 support for all our clients using our technology. You will be responsible for client co-ordination and management a variety of support tickets, resolving where possible or escalating to specialist resolver groups.

    As an Incident Response Group Analyst, you will develop proficiency across all of the ICT products and be responsible for managing incidents that are handed over by the Service Desk throughout the incident lifecycle, working together with different teams to immediately resolve or close issues or incidents

    As a Technical Support Specialist, you will develop proficiency and skill around certain ICT products or skillsets and be required to resolve more complex support tickets. As support subject matter experts, the role also includes education for support colleagues and working closer with engineering and product teams.

    Location: Reigate, Manila

    Ask about the role

    As a Cloud Operations Analyst, you will be responsible for the day-to-day operations of our Azure SaaS and hosted services. Your tasks will include monitoring, servicing client requests, testing processes such as backup and disaster recovery, and change management. Wide skills in Azure will be developed.

    Location: Manila

    Ask about the role

    As a Site Reliability Engineer, you will be passionate about finding solutions to problems. You will be joining a highly skilled team in the Site Reliability and Response team, whose responsibility is to deliver and manage business critical services that are used 24×7 by our clients and colleagues around the world.

    Location: Reigate, Sydney, Toronto, Cambridge, Manilla

    Ask about the role

    Business support

    As a Client Services Coordinator you will work as a member of a global team of professionals that ensure our clients receive the highest quality of service in their dealings with us. Interacting with internal and external clients at all levels, you will be involved in a wide range of activities across the software sales processes, from pre-sales through to software licensing and invoicing queries.

    As part of the team you should be comfortable working across multiple disciplines in a fast paced environment. You’ll need to be a team player able to organise and prioritise your own workload and working to regular deadlines.

    Location: Reigate, Manila

    Ask about the role

    As an Operations/Personal Assistant, you will be the “go to” person in the office. You will have an eye for detail and be able to juggle competing priorities on behalf of some of our busiest people. You will have great skills in MS Outlook and Excel and be a quick learner, mastering our internal systems and booking tools. No two days will be the same. You will be a people person and enjoy solving problems and finding solutions to a range of initiatives. You will be highly organized, monitoring and managing multiple tasks in a very demanding environment.

    Location: Reigate, Sydney, Manila

    Ask about the role

    For more information about career opportunities in the Insurance Technology team, please apply for one of our open roles or Contact us


     

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    Meet our people


     

    Our software products


     

    Where will you work?

    Reigate | Cambridge | Sydney | Toronto | Manila

    Roles in Reigate

    Reigate, a pretty market town since the medieval period, is located 30 miles to the South of London, at the foot of the North Downs. The office is at the heart of the insurance team’s technology business, and full of smart people who enjoy challenges, which makes the working environment stimulating and rewarding.


     

    Roles in Cambridge

    Cambridge is a relatively small office, which means everyone knows everyone, and it’s a friendly, collaborative place to work. The Cambridge development team has more than doubled in size over the past few years and the technology team are constantly looking out for the very best talent to join us and help improve our products.

    Engineering and Architecture

     

    Software Engineer
    DevOps Engineer
    System Architect

    Technology Consulting, Support and Operations

    Technology Consultant


     

    Roles in Sydney

    There’s a sizeable insurance technology team based in Sydney, in a modern office in a central location. It’s a friendly environment, with a sense of urgency. There is always healthy debate and discussion among the Engineers, but also a sense of purpose, where everyone is goal-oriented and just does what needs to be done.

    Engineering and Architecture

     

    Software Engineer
    DevOps Engineer
    System Architect

    Technology Consulting, Support and Operations

    Technology Consultant
    Service Reliability Engineer

    Business support

     

    Operations/Personal Assistant


     

    Roles in Toronto

    Described by the team as “a great place to work”, the insurance technology team is based close to downtown Toronto. It’s a highly professional environment, with friendly, talented people and a positive workplace culture, with social events and volunteer days.

    Engineering and Architecture

     

    Software Engineer
    DevOps Engineer
    Platform Engineer

    Technology Consulting, Support and Operations

    Technology Consultant


     

    Roles in Manila

    The insurance technology team in Manila is dynamic and growing. There is a strong culture of collaboration and a history of integrated working with insurance technology team colleagues from around the globe, who will push you to grow, to redefine success and to discover your full potential.