Business Analyst

The Role

• Elicit requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, task and workflow analysis. 
• Analysis of proposed new initiatives assigned by the Business Analyst Lead with production of cost benefit analysis documents including the gathering of estimates for said initiative. 
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: Project Request Form, Business Requirements Document and Use cases. 
• Successfully engage in multiple initiatives simultaneously
• Work independently with users to define concepts and under directions of project managers.
• Delivery of End user training for new initiatives ensuring the users understand the functionality and know how to use it.
• Contributes to team innovation activities, requested prototyping or research and development activities.
• Understand the product vision and business needs for a successful, low-defect, on-time product release.
• Work in a collaborative manner within a high-pressure environment to develop key relationships
• Builds and support a culture of trust and transparency where collaboration is fostered within the Scrum teams and with the Program and Product Managers to work towards a common business goal.
• Supports team members across geographical locations.
• Actively participates in Scrum Ceremonies.
• Manages any risks and issues associated to the initiative.
• Takes a proactive interest in Community of Practice for their own continual learning 
• Helps support the BA Community of Practice, knowledge sharing sessions, lunch & learn and other learning sessions.

The Requirements 

• Strong analytical and problem solving skills
• Knowledge of a range of project and system delivery methodologies.
• Knowledge or experience with various process improvement methodologies.
• Flexible and “can do” approach.
• Strong organizational abilities and flexibility to work in a performance driven environment managing multiple project priorities. 
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executive, managers and subject matter experts.
• Analyse proposed new initiatives in a timely fashion using the company’s vision and goals as a reference point. Accurately reports progress into the TMO function.
• Seeks opportunities to strengthen definition of ready that gets the team closer to delivering working software at the end of every sprint.
• Champions the use of Acceptance criteria to underpin a requirement.
• Manages the production of Business Requirements Documents for approved initiatives ensuring that the requirements gathered tie back to the scope and objectives of the approved initiative. 
• Play a role in improving team velocity and efficiency, allowing effective release planning and diagnostics for the team.
• Self-organize and apply cross-functional competencies to create high-value products.
• Pursues continual growth related to the business domain within the respective line of business.
• Embraces and continuously improves analysis knowledge and skills.
• Actively advances technical skills through participation in online, instructor-led or self-taught training.
• Works towards improving quality during all stages of software development.

WTW is an Equal Opportunity Employer