Description

Key Responsibilities

Client Engagement & Relationship Management

Build and maintain relationships with HR and Compensation & Benefits stakeholders in Vietnam
Engage clients through conversations to understand their business context and workforce priorities
Support client discussions by asking relevant questions to clarify needs and challenges

Business Development & Opportunity Support

Take lead initiative in business development activities for WTW’s compensation survey and rewards solutions to grow the number of participants actively in targeted industries
Develop understanding of client needs and identify potential areas where WTW W&R solutions may be relevant to translate into opportunities for project work
Lead and accountable for follow-up on opportunities and maintaining client engagement to ensure retention and roll-over ease from competitor surveys in Vietnam

Survey Participation & Client Support

Introduce and position WTW’s compensation survey to prospective participants
Support clients in understanding participation requirements, timelines, and data submission
Maintain regular follow-ups with clients throughout the survey cycle

Market Insight & Feedback

Build knowledge of Vietnam HR practices and compensation trends over time
Provide feedback to internal teams on:
- Client responses and questions
- Market expectations and challenges

Internal Collaboration

Work closely with regional consulting and survey teams to understand WTW tools and offerings
Craft alignment between client needs and internal solutions
Act as the communication bridge between Vietnamese clients and regional teams to provide local context and establish strong client relationships

Qualifications

The requirements

Native Vietnamese with good working proficiency in English
Around 2–3 years of relevant experience (candidates with with prior experience in data survey and experience working and growing the vietnamese client database will be strongly considered)
Exposure to:
- HR, Compensation & Benefits, recruitment; or
- Business development / client-facing roles
Good communication and interpersonal skills
Able to engage in structured conversations and ask relevant questions to understand client needs
Willingness to learn about compensation, rewards, and HR topics
Proactive and comfortable working in a cross-border environment

Equal Opportunity Employer

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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Business Development Associate – Vietnam Market (RDI Compensation Survey)