Description

H&B (Health & Benefits):

We help our clients to build an effective employee benefits program that sustains a healthy, high-performing workforce. Employees increasingly view benefits as a critical component of their total rewards.

For organizations, the employee benefits strategy is a valuable talent attraction and retention tool as well as an opportunity to reflect the talent strategy in a personal and tangible benefits experience, using the right data for analytics to refine the employee benefits strategy.

To implement it effectively, it is necessary the right balance of technology for benefits administration.

The Role

We are recruiting an operations analyst reporting to Operations H&B Spain who will be responsible for:

Leading/supporting different global/local projects from definition to implementation, ensuring their completion, offering solutions to to mitigate risks. Project Documentation
Developing Power BI dashboards for business monitoring and insights.
Supporting users and monitor the use of the global platform. Data quality review and controls, monitor database updates, reports extraction, case management, workflow and case management design and controls. Delivering tests.
Identification and development automation opportunities.
Development of SQL queries to get relevant data from databases and automatically feed reports.
Process automation and process analysis for business improvement. Incorporating process redesigns, metrics, monitoring dashboards, automated flows.

Qualifications

The Requirements

Data science, data analytics, business intelligence. Interests in AI oriented to process transformation, process automation and business development.
Experience in SQL, Python, Excel, PwP, Power BI, Office 365 environment (Power Automate, Power Apps).
Fluent C1/C2 English and Spanish.
Project Management background,
Excellent communication and interpersonal skills.
Teamwork oriented, positive and encouraging attitude.
Ability to prioritize task, to manage multiple projects simultaneously and changing priorities.
Strong problem-solving skills
Strong analytical and critical thinking skills.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

Our Offices

Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.

Business Operations Data Analyst