Description

We are seeking a detail‑oriented and proactive professional to manage claims for an assigned portfolio of WTW clients. This role requires strong organizational skills, customer focus, and the ability to handle processes from initiation to completion with autonomy and precision.

Your main tasks will be:

Efficiently monitoring all assigned processes from opening to closing
Provide information to the client at various stages of the process.
Registration of processes in the internal system as well as archiving all documentation
Preparation of accident rate maps

Qualifications

Requirements:

Graduation
Previous experience in managing work accident claims
Minimum 2 to 3 years of experience;
Ability to analyze and solve problems;
Willingness to work autonomously and in contact with the client;
Portuguese and English (valued);
Knowledge of Excel
Proactivity, availability and initiative

Equal opportunity employer

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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Business Support Specialist - Claims Operations