Business Support Specialist - Claims Operations

We are seeking a detail‑oriented and proactive professional to manage claims for an assigned portfolio of WTW clients. This role requires strong organizational skills, customer focus, and the ability to handle processes from initiation to completion with autonomy and precision.

Your main tasks will be:

• Efficiently monitoring all assigned processes from opening to closing
• Provide information to the client at various stages of the process.
• Registration of processes in the internal system as well as archiving all documentation
• Preparation of accident rate maps

Requirements:

• Graduation
• Previous experience in managing work accident claims
• Minimum 2 to 3 years of experience;
• Ability to analyze and solve problems;
• Willingness to work autonomously and in contact with the client;
• Portuguese and English (valued);
• Knowledge of Excel

• Proactivity, availability and initiative

   

​Equal opportunity employer