Description

The Role

As an Advisory Services Consultant, you will be primarily responsible for developing new business, supporting and delivering large, strategic client engagements and serving as strategic advisor to clients in your areas of subject matter expertise. You’ll also be asked to contribute your thought leadership to the overall development of the Health and Benefits business.

Our services include:

Program Strategy, Design and Pricing
Health Condition Management
Wellness and Health Promotion
Workforce Well-Being Evaluation
Employee Education and Research
Communication and Change Management
Performance Measurement and Monitoring
Development of Funding Strategies
Forecasting, Budgeting and Reserve Setting
Vendor Evaluation, Selection and Management
Legal Compliance

Performance Objectives:

Clients
Lead or support assigned client relationships, including large consulting client engagement
Ensure a consistent client experience, monitor resources and oversee governance framework implementation
Demonstrate deep subject matter expertise in all products and services within Health and Benefits scope of offering
Demonstrate knowledge of the carrier/vendor marketplaces and leverage that knowledge on clients’ behalf
Finalize and present quality deliverables to clients
Facilitate the relationship between the client and the carriers and advocate on behalf of our clients to ensure quality service
Meet with clients to help define their needs and then identify and coordinate appropriate resources within Willis Towers Watson as well as external resources to meet those needs

Financial
Contribute to the growth of our business through achieving new sales goals while also offering technical expertise to other sales teams, and providing high-quality service to our clients
Identify opportunities to cross sell projects and services to current clients; maximize the penetration of key accounts
Thoroughly understand/monitor profitability margins and execute corrective measures in client projects.

People
Work with local Health and Benefits colleagues in India to explore business opportunities and deliver client projects
Build relationships internally and collaborate effectively on cross-functional teams
Demonstrate leadership ability when leading virtual project teams in client delivery

Excellence
Recognize the need for and support the development of new services, tools or innovative approaches in benefits advisory services and solutions as the marketplace changes
Contributes thought leadership and commercialize our intellectual capital through the development of new tools and approaches
Define the scope of the methodology and proposal preparation of health & benefits projects, including consulting contracts, flexible benefits, benefits optimization, benefits consulting & advisory, corporate wellness as well as the connection into placement of insurable benefits
Provide feedback or suggestion to identify opportunities for improvements to efficiency and effectiveness in pursuit of operational excellence
Perform final review of client deliverables

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.

Qualifications

The Requirements

5-7 years’ experience and success in the design/management of health and benefits programs gained in a consulting or brokerage environment
Track record of success in managing complex client relationships
Experience in working with multiple stakeholders and projects to produce quality deliverables on time and within budget
Polished and well developed written and oral communication skills
Ability to influence and collaborate with senior management and work across all levels of an organization
Availability to travel on an as needed basis
Ability to diagnose complex client issues and then structure and provide customized solutions and services that achieve client objectives
Interest and aptitude in keeping abreast of latest developments in Health & Benefits plan strategy and contributing to the development of new tools and approaches
Bachelors degree and proficiency in English required, a second language a plus

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

Our Offices

Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.

Consultant, Advisory Services, Health & Benefits, India