Description

About Team

The Finance Business Analyst team supports core financial planning, reporting, and process improvement across WTW. The Manager – Business Analyst (Finance) leads financial analysis, drives process optimization, and ensures that finance solutions effectively support business objectives and operational efficiency.

Role Overview

The Manager of Business Analysts leads a team responsible for business analysis, reporting, and corporate application support (including OAC (Oracle Analytics Cloud ), Hyperion, Power BI, Qlik Sense, and bespoke systems). This role ensures the team delivers high-quality business intelligence solutions, supports Management Information Reporting Systems (MIRS), and partners with stakeholders across Finance, Accounting, Treasury, Tax, and other functions. The manager drives team performance, fosters professional growth, and ensures alignment with organizational goals.

Key Responsibilities

Team Leadership & Development

Lead, mentor, and develop a team of Business Analysts, fostering a collaborative and high-performance culture.
Set clear objectives, conduct regular performance reviews, and provide ongoing coaching and feedback.
Identify training needs and facilitate professional development opportunities.

Strategic Oversight

Oversee the analysis and documentation of business requirements for reporting and corporate applications.
Ensure the production of reporting and software functional designs meets organizational standards.
Guide the team in change management processes, ensuring proper approvals and adherence to testing and migration protocols.

Project & Operational Management

Allocate resources and prioritize team tasks to meet project and organizational deadlines.
Monitor progress, provide regular updates to senior management, and ensure timely delivery of key initiatives.
Oversee the creation and execution of test plans, user acceptance testing, and deployment of deliverables.

Stakeholder Engagement

Build strong relationships with stakeholders in Finance, Accounting, Treasury, Tax, and other departments.
Facilitate effective communication between the Business Analyst team and business partners.
Ensure stakeholder requirements are accurately captured and addressed.

Quality Assurance & Support

Ensure high standards in support ticket handling and documentation to reduce support volumes.
Oversee data reconciliation activities and ensure accuracy in reporting.
Promote best practices in business and systems analysis, data visualization, and technical proficiency.

Requirements

Experience & Skills

Proven experience managing business analysts or similar technical teams.
Strong background in Professional Services and/or Insurance industries, with deep understanding of reporting requirements.
Expertise in business intelligence solutions, systems development, and data visualization tools (Power BI, Qlik Sense, Oracle OBIEE (Oracle Business Intelligence Enterprise Edition), OAC (Oracle Analytics Cloud) , OTBI (Oracle Transactional Business Intelligence), FAW (Fusion Analytics Warehouse).
Advanced organizational, communication, and critical thinking skills.
Ability to maintain confidentiality and project a professional image.
Working knowledge of reporting of Finance, Accounting, Treasury, Tax, and ideally Human Resources and/or Marketing operations data. Specifically, Profit and Loss, General Ledger, Project Accounting, Time Reporting, Accounts Receivable, Accounts Payable and Expense management.
Technical proficiency in SQL (Structured Query language), PL/SQL (Procedural Language/Structured Query Language), and experience with chatbot solutions and automated test scripts is a plus
Experience with advanced analytics (AI (Artificial Intelligence), Predictive, Data Mining, Sentiment Analysis, Cluster Analysis) is highly desirable.

The Application Process

Resume review
Level 1 interview
Coding test
Level 2 interview

Qualifications

Bachelor of Commerce (B.Com) or equivalent degree in Commerce/Business.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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Manager of Business Analyst - Finance