Senior Claims Consultant - Construction

The Role

The Senior Construction Claim Consultant provides claim technical, strategic, and advocacy services designed to optimize claim outcomes.  

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity

Responsibilities

• Key member of account service teams managing a book of designated construction clients as the Senior Claim Consultant.
• Build and maintain strategic relationships with clients and colleagues. 
• Oversight management of claim service provider(s). 
• Advocate for timely, optimal resolution of claims, including escalation/negotiation with claim service providers on disputed claims.
• Communicate pertinent claim information timely to clients and colleagues.
• Conduct/Coordinate periodic claim file reviews with emphasis on quality standards, reserve accuracy and disposition strategy. 
• Provide consultative services/training to clients, including best practices for claim management and litigation management. 
• Develop and negotiate claim service instructions. 
• Build and maintain relationships with local, regional, and national level contacts at insurance markets, TPAs, legal resources, consultants, and other claim-related vendors.
• Participate in client renewal strategy meetings.

• Advisory/Consult on significant court decisions, legislative changes and other developments impacting construction risk within designated jurisdiction(s). 

• Support production teams on new business opportunities including RFP response and new business presentations.

The Requirements

• Experience with construction exposures/claims, including jurisdictional variables impacting worker’s compensation exposures.

• Experience with cost containment strategies and return-to-work programs. 

• Strong technical knowledge of construction worker’s compensation claims

• Strong communication and negotiation skills. 
• Insurance brokerage experience a plus.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits 

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation 

The base salary compensation range being offered for this role is $120,000.00-$150,000.00 USD annually.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits 

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets