Special Crime - Business Development Executive

The successful candidate will have proven experience of retaining, growing and managing a portfolio of clients and prospects with accountability for retention and new business development. They will manage and develop client relationships and grow the portfolio being responsible for the targeting and converting of prospects. 

The Role

• Actively contribute to the sales process by identifying key prospects, building new relationships and working existing established business relationships to win and develop profitable clients

• Execute sales goals by maintaining a sizeable book of business and conducting frequent sales presentations, calls and meetings.

• Apply highly developed market and service offering insights to engage potential clients and generate interest through scheduled meetings and/or presentations. 

• Provide support and input into existing sales strategies and key WTW and SCR differentiators.

• Support sales proposals, presentations and RFP responses which creatively and effectively address complex prospect needs.

• Contribute actively to product development

• Build, develop and maintain close working relationships with Crisis Management Special Crime clients, ensuring a consistently high standard of service is provided and constantly looking to identify ways to add further value to our service proposition and generate cross-sell opportunities.

What you’ll bring

• A knowledge of the Crisis Management insurance landscape and credibility with clients and insurers.

• Extensive experience in the Crisis Management insurance space, with technical, industry and subject matter expertise in the field of sports, entertainment, and event cancellation.  

• Extensive knowledge of the global Crisis Management (Re)Insurance market.

• Proven track record in sales and converting new business opportunities.  Experience in the insurance sector is a must.

• Knowledge of Special Crime products is essential.

• Self-motivated and target driven with a proven ability to work closely as part of a team.

• Desire to learn and be involved in bespoke lines of business that may initially be unfamiliar.

• Ability to operate at every stage from conducting a positive initial prospect meeting to crafting and delivering a compelling and successful proposal and presentation.  

• Excellent proven client relationship skills

• Excellent communication (written & oral), negotiation and interpersonal skills 

• Attention to detail, organised and able to prioritise workload against competing demands 

• Able to work in a fast-paced and dynamic team environment where lateral thinking, initiative, self-motivation, problem solving, and decision-making skills are crucial

• Ability to analyse data and situations, providing challenge and recommendations to identify optimum solutions that bring value to clients.
   

WTW Competencies

Quality and continuous improvement

• Delivers high quality work autonomously, including some more complex work. 

• Maintains standards even when under pressure and requirements change.

• Provides accurate information for others, showing an advanced understanding of relevant systems and processes.

• Anticipates changing system and process needs for own team.

• Identifies areas for improvement to ensure quality of own work, and possibly others’, ensuring standards are met in the team.

• Actively seeks and gives feedback to improve own and others’ work.

• Seeks to learn from mistakes to keep improving own and the team’s work.

• Identifies ways to innovate and improve efficiency within own team, contributing options and supporting implementation.

Planning and organising

• Plans and prioritises own work, managing unexpected events and interruptions to deliver to agreed deadlines.

• May supervise the work of others, agreeing distribution of work, setting deadlines and priorities.

• Plans for the short to medium term (1-3 years), typically at team level.

• Communicates plans to others and agrees adaptations where needed.

• Secures and allocates required resources.

• Monitors progress against plans and adapts to changing priorities.

• Suggests and delivers process improvements for the team or own area of responsibility.

Problem solving and decision making

• Resolves some complex problems within the team / area of responsibility. May delegate some routine problems to others.

• Anticipates common and less common problems impacting the team and takes preventative measures.

• Analyses information and the analysis of others, identifying key issues and seeking additional information to inform decisions.

• Reviews existing options, identifies alternatives and makes recommendations.

• Considers impact of decisions for the team and function / division.

• Acts as a resource for problem solving for the team.

Influencing, persuading and communicating with others

• Identifies key messages, sometimes from more complex information.Considers needs and preferences of audiences, adapting communication content, tone and channel accordingly.

• Writes persuasively to engage and gain buy-in of audience.

• Contributes to communication plans for own team.

• Identifies key influencers internally, building strong relationships for the benefit of the team.

• Anticipates stakeholders’ challenges and proactively addresses concerns.

• Handles difficult questions and challenging conversations related to own work (and that of others if managing a team).

Client servicing and account management

• Acts as a trusted advisor. Applies specialist knowledge to assess clients’ current and future needs and proactively responds to these.

• Fluently describe to clients our products and services, spotting opportunities and facilitating cross-selling.

• Establishes close relationships with clients and market partners.

• Manages or works on some larger and more complex accounts, working independently, seeking advice as needed.

• Develops account plans and manages resources for short to medium term.

• Has a broad understanding, of Willis’s products and services, the clients’ core business, and relevant markets, with some specialist expertise in an area of the business.

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com