Description

We are seeking a DevOps/SRE Engineer who has experience with being embedded in a product team to develop and support operationally resilient cloud infrastructure. The ideal candidate will have a track record in Microsoft Azure and Observability platforms in complex SaaS environments and have excellent communication skills.

You will be joining our growing engineering organization building a wide range of market-leading InsurTech solutions at an exciting time as we evolve our portfolio from desktop/on-premise towards Cloud/SaaS.

As a DevOps/SRE Engineer, you will work together with product and engineering teams and deliver highly scalable and reliable infrastructure, pipelines and support tools. This is a critical and varied role, using a wide range of technologies, combining strategic work with short-term tactical fixes and improvements.

This role is open to flexible and hybrid working arrangements, with presence in the Reigate office two days per week.

The Role

Collaborate with the product and engineering teams on the design, build and operational management of the client-facing services
Champion and implement best practice solutions for reliable, performant and observable SaaS products
Build and improve CI/CD pipelines for product teams with focus on high cadence and cost effectiveness
Implement infrastructure as code
Support the team in infrastructure and networking related issues
Maintain and configure observability platforms such as Datadog
Proactively monitor production and other environments to ensure stability, availability, security and integrity
Participate in incident response, troubleshooting, and root cause analysis to mitigate and prevent future issues
Work closely with engineering, support and operations teams to upskill and promote knowledge transfer, producing training materials and articles
Participate in on-call rotation to provide support and ensure system uptime

Qualifications

What you’ll bring

The essential skills/experience for this position are:

Solid experience in DevOps and an interest in Site Reliability Engineering
Experience of building and running 24x7 services in Microsoft Azure
Strong scripting and IaC skills (PowerShell, Terraform, ARM, Pulumi, Bicep etc.)
Experience of Microsoft Azure in areas such as networking, storage, integration, compute and analytics
Experience of cloud observability concerns (logging, tracing, metrics, monitoring & alerting)
Experience of Windows & Linux containers and orchestration platforms (Docker, Kubernetes)
Strong interpersonal skills, with the ability to work effectively with many stakeholders
Solid verbal and written communication skills, and the ability to present technical information clearly and concisely
Confidence in making decisions and taking ownership of projects

Other highly desirable, but not essential skills are:

Azure certifications, such as Azure Administrator, Azure Developer, or Azure DevOps Engineer
Knowledge of Linux operating systems e.g. RHEL/OpenShift
Understanding of network topologies and common network protocols and services
Knowledge of security best practices and tools
Chaos testing and disaster recovery
Multi-tenancy environments
Experience with Continuous Delivery including tools such as Octopus or Harness.
Familiarity with programming languages such as C#

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com

(ICT_TECH TD_2026_21)

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

Our Offices

Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.

SRE DevOps Engineer