Description

WTW Benefits

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

The Role

The Client Service Director has two primary areas of responsibility.

Firstly, as business developer taking responsibility to win new clients and support the Regional Director (RD) with the growth of the region. Secondly, as account director taking responsibility for the smooth running, growth and development of client accounts.

As a CSD you will retain a client book with the expected split of time to be 60/40 growth and development/client work.

You will work with the business development team and be part of the sales community, working to develop your own prosects individually and alongside the team.

You will be leading by example, ensuring that client service level standards and performance are consistent with agreed levels, flagging any concerns to the RD to enable them to step in and support as required.

Growth and Business Development

Working with the Regional Director and Business development team to develop opportunities with key prospects within the Midlands areas.
Developing own book of prospects
Contributing to the sales strategy within the Midlands
Networking and meeting local/relevant business leaders in the community
Active use and promotion of WTW on linked in.
Collaborating with other WTW colleagues, lines of business and practice leaders to deliver the best WTW solutions to prospects possible
Maintaining a personal portfolio of clients
Being part of the Account Director community to utilise the full breadth of skills and experience from the broader WTW business, to connect WTW and deliver the best of WTW to our clients and our prospects and sharing best practice.

Conduct Risk:

Maintaining a good knowledge of conduct risk and compliance requirements, ensuring that all activities are compliant
Putting the interests of clients and the integrity of the market at the heart of the way they do business

Other

Support overall operational governance
Support management and the wider Company in the management of risks applicable to areas of employment
Any other duties commensurate with position or level of responsibility
Maintain relevant qualifications required for the role and actively manage own personal development.

Qualifications

The Requirements

Competencies

Client Development
Impact and Influence
Concern for Quality
Understanding Others
Teamwork and Collaboration
Achievement Orientation
Organisational Awareness.

Qualifications:

Excellent and proven client relationship and management skills
Demonstrable track record in development and winning of prosects
Strong leadership skills.
Excellent stakeholder management skills with the ability to influence within a complex environment
Strong facilitation skills – able to use inclusive and collaborative styles to manage ambiguity, gain agreement and manage conflict
Strong skills in problem solving
High levels of business and financial acumen with an understanding of company strategy, operating environment and business objectives
Strong communication, negotiating and influencing skills
Strong awareness of compliance environment with thorough understanding of conduct risk
A proactive ambassador for WTW in the external business community.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com

主动联系

任何未经请求主动通过我们的网站或韦莱韬悦员工的个人电子邮件帐户提交的简历/应聘者资料，均视为韦莱韬悦的财产，且无需支付代理费用。要成为韦莱韬悦的授权招聘机构/猎头公司，此类机构必须持有由韦莱韬悦授权招聘人员签署的正式书面协议，并与公司保持积极的工作关系。简历必须按照我们的应聘者提交流程进行提交，包括积极参与特定职位的搜索工作。同样，对于我们授权的招聘机构/猎头公司，如果未能遵守应聘者提交流程，韦莱韬悦将不支付任何代理费用。韦莱韬悦是提倡机会均等的雇主。如果您希望我们保存您的联系信息以便将来考虑，请发送电子邮件至：Agency.inquiries@willistowerswatson.com 。

我们的办事处

我们的员工为全球 140 多个国家和市场提供服务。这为我们所做的每一项工作注入了全球视野，同时也能够为您创造许多绝佳的合作机遇与成长空间。探索下面的地图，探索您的职业发展可能。

Client Advocate - Scotland