Facultative and Direct Broker

Performance Objectives:

• Oversees the development of the Broking community to an ascribed standard of technical competency

• Provides direction and leadership to the community of brokers within the geography across all lines of business

• Ensures global Broking data strategy is consistently implemented by the Broking community within the geography

• Manages and develops the Broking leadership team in the geography, within the matrix organisation

• Escalation point for all Carrier issues, including escalation management of placement or claims within geography, working with Line of Business Broking Leadership

• Leads the Carrier Management team to enable the execution of Geographic and Regional line of business Broking strategies

• Holds all regulatory licenses, permissions and technical or other requirements applicable under local legislation

• Develop and maintain client relationships as agreed within the region

• Creates a consistency of Broking activities across the Lines of Business within the region

• Champion all global Broking initiatives, such as Broking Transformation, Operational Improvement, Technology Investment and Broking Competency Development Programs

The Requirements

• Professional qualifications such as ACII or similar country equivalent, or relevant industry experience

• Educated to a degree, or MBA level (or country equivalent) 

• Extensive knowledge of the insurance market and ability to understand potential conflicts of interest in CRB activity

• Ability to demonstrate evidence of a highly professional and credible approach across the broking market community, resulting in an understanding of client and technical issues and capability to solve 

• Exceptional communication, negotiation and influencing skills

• Excellent leadership skills, with a proven track record of developing people

• Strong facilitation skills – able to use inclusive and collaborative styles to manage ambiguity and gain agreement

• High levels of business and financial acumen with an understanding of company strategy and change management

• Strong skills in problem solving, planning and budgeting

The Application Process

· Stage 1: Online application and recruiter review

· Stage 2: Live video interview with hiring manager and team

· Stage 3: Offer and onboarding

“We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com”