Manager - Compliance AI & Automation

Company:

WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 54,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at https://www.wtwco.com/en-us.   
 

Summary:

The role focuses on identifying opportunities for AI-driven automation within compliance processes and collaborating with internal teams and vendors to design, deploy, and integrate AI solutions for monitoring, reporting, and audits.

Responsibilities include ensuring compliance with regulatory standards and governance policies, monitoring AI tool performance, and recommending improvements. The position requires staying informed on emerging technologies and compliance regulations to drive continuous enhancement.

Additionally, the role involves aligning AI initiatives with organizational objectives through stakeholder collaboration and preparing documentation and training materials for compliance staff. Knowledge of cost-benefit analysis and ROI estimation for AI projects is desirable.

Role:

• AI Opportunity Identification:

  • Analyse compliance work to identify areas for AI-driven automation and optimization.

• AI Development & Deployment:

  • Collaborate with internal teams and vendors to design and implement AI solutions for compliance monitoring, reporting, and audit processes.

  • Support integration of AI tools into existing compliance frameworks.

  • Knowledge of cost-benefit analysis and ROI estimation for AI initiatives. (good to have)

• Sustainability & Governance:

  • Ensure AI solutions comply with regulatory standards and internal governance policies.

  • Monitor performance of deployed AI tools and recommend improvements.

  • Monitor emerging technologies and compliance regulations to ensure continuous improvement.

• Stakeholder Collaboration:

  • Work with business units, IT, and data teams to align AI initiatives with organizational goals.

  • Prepare documentation and training materials for compliance staff on AI-enabled processes.

• Manage performance:

  • Work with business units, IT, and data teams to align AI initiatives with organizational goals.

  • Prepare documentation and training materials for compliance staff on AI-enabled processes.

• Manage internal relationships:

  • Foster close relationships with CBPs globally, and other business support areas, including Group Legal, Group Risk and Internal Audit.

  • Co-ordinate with Internal Audit and External Audit on those activities that cover compliance obligations only (during a review and in an ongoing way).
     

Requirements:
 

Compliance Expertise:

Basic understanding of regulatory compliance policies and procedures
 

AI Knowledge:

• Ability to design effective prompts for generative AI tools to assist in compliance documentation, policy drafting, and risk analysis.

• Understanding of responsible AI principles and bias mitigation in compliance-related AI applications.

• Familiarity with AI platforms and tools (Microsoft Power Platform, Azure AI, OpenAI APIs).

• Basic experience or knowledge in applying AI in compliance (e.g., predictive analytics, anomaly detection, NLP for regulatory text analysis). (good to have)

Technical Skills:

Understanding of data handling, automation workflows, and API integrations. Basic understanding of AI/ML concepts and their application in business processes
 

Soft Skills:

Analytical mindset, problem-solving ability, and excellent communication skills

Preferred certifications

• Microsoft Power Platform Fundamentals.

• AI-900: Microsoft Azure AI Fundamentals.

• UiPath RPA Developer or equivalent.

Degree level. It is possible likely that the job holder may also have a relevant professional qualification –
IT, compliance, insurance, accountancy or business.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.