AVP- Retention West

Mumbai, Maharashtra, India

AVP- Retention West

  • 202600130
  • Mumbai, Maharashtra, India
  • Full time
        View favourites

        Description

        • Manage and grow a portfolio of large corporate clients for their employee benefits insurance needs.
        • Advise clients on policy structures and benefits under Group Mediclaim (GMC), Group Personal Accident (GPA/ADD), Group Term Life (GTL), and Outpatient (OPD) coverage.
        • Coordinate with insurance companies for policy/CD, renewals and claims resolution.
        • Conduct periodic client reviews, claims analysis, and MIS reporting.
        • Ensure seamless onboarding of clients and manage documentation and compliance requirements.
        • Handle client queries, escalations, and ensure high levels of client satisfaction.
        • Work closely with internal teams including operations, claims, and wellness teams.
        • Stay updated with market trends and regulatory changes impacting EB policies.

        Qualifications

        • Minimum 4–5 years of relevant experience in insurance broking or consulting, specifically in Employee Benefits.
        • Strong knowledge of Group Health Insurance products (GMC, GPA, GTL, OPD).
        • Proven experience in managing large corporate clients with complex EB needs.
        • Excellent client servicing and relationship management skills.
        • Strong communication, presentation, and negotiation skills.
        • Proficiency in MS Office (Excel, PowerPoint, Word).
        • IRDA Broker certification is a plus.
        • Open to in-person meetings with clients and flexible to travel locally as required.

        We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.

        Unsolicited Contact

        Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

        Our Offices

        Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.