Description

Role Overview

This role ensures the team delivers business intelligence solutions, supports Management Information Reporting Systems (MIRS), and partners with stakeholders across Finance, Accounting, Treasury, Tax, and other functions.

The Role

Eliciting and documenting requirements from the business stakeholders
Defining comprehensive configuration / development specifications including acceptance criteria as input to dev team; minimize back/forth
Articulate the technical solution to business stakeholders in business language
Analyzing business processes and identifying areas of improvement
Staying up-to-date on business processes and new IT advancements to enable processes

Responsibilities:

Review solution test cases along with test results in Test/UAT cycles to ensure overall functionality & deliverables
When feasible/necessary do high level testing
Lead SEO call with business, ICCM, MWS & HR to strategize in reducing abandoned (failed) searches; and action
Share monthly Search performance report based on SP OOB data and attend to all ad-hoc Search analytics or content promotion queries.
Work with the business to strategize and improve overall Intranet Search experience and help execute them, wherever possible.
Working with the development team and business stakeholders to ensure technical documentation including documentation of automated workflows captures knowledge adequately to serve as a reference for both business and technical teams in activities such as troubleshooting bugs, drafting requirements for future enhancements, drafting guidance for end users and supporting knowledge transfer between developers.

Qualifications

Bachelor of Commerce (B.Com) or equivalent degree in Commerce/Business.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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Business Analyst