Claims Advisor
Thane, Maharashtra, India
Claims Advisor
- 202507571
- Thane, Maharashtra, India
- Full time
Description
About the Global Service Solutions (GSS) Team:
We are North America Corporate Risk & Broking Operations based in Mumbai and comprised of approximately 600 colleagues. We service large & complex clients, the middle market and select clients spanning divisions such as Construction, Real Estate, Hospitality & Leisure, Aerospace, Marine, Financial Institutions & Professional Services, Public Sector & Education, Tech Telecom, Transportation & Logistics, Mergers and Acquisitions, Health Care & Life Sciences, Natural Resources, Construction and Retail & Distribution.
About the Role:
To support and assist an international Insurance service team with tasks involving revenue allocations, service support and coordinating with an international network of brokers.
Roles & Responsibilities
- Process agency bills including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees
- Generate and send invoices to customers via Mail/E-mail
- Handle undelivered invoice exceptions in a timely manner
- Follow Standard Operating procedures, Client/Carrier specifications, and adhere to all statutory requirements
- Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies
- Provide timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes
- Develop a sound understanding of the billing process along with the related upstream and downstream processes
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Maintain quality and turnaround standards
Top 5 Competencies
- Focusing on Clients
- Working in Teams
- Driving Excellence
- Fostering Innovation
- Adapting to Change
Qualifications
Any Graduate
The Application Process
- Stage 1: Online application and recruiter review
- Stage 2: Pre-recorded video interview
- Stage 3: Live video or in person interview with hiring manager and team
- Stage 4: Offer and onboarding
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please e-mail candidatehelpdesk@wtwco.com
Other People Viewed
Unsolicited Contact
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.
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Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.
