Consulting Analyst - Health & Benefits

The Role

As Health & Benefits Consulting Analyst, you will play the role of technical support for the consulting and data analytics team of the Health and Benefits (H&B) line of business.

You will be focused on supporting the delivery of the technical and analytical work on a wide variety of complex projects in the employee benefit space.

You will serve to manage and coordinate the delivery of such projects including working closely with other H&B resources as well as Global Business Center (GBC) resources to ensure deadlines and quality of deliverables are met at all times. 

You will be involved in the day-to-day communication and liaison with our clients and create client deliverables.

Key responsibilities:

• Analysis of employee demographics
• Analysis of the epidemiological profile of the population (if such data is available) 
• Analyze existing benefits of clients to populate reporting templates and prepare side-by-side benchmark analysis
• Review and analyze benefit utilization/experience data 
• Prepare and analyze reports on utilization experience and analysis, calculation of loss ratios, IBNR’s, frequency of use, member profile, high level benefit costing, etc. 
• Analyze available funding options (e.g. HMO, life insurance, TPA, etc.) 
• Analysis of the advantages and disadvantages of the plan funding model (insured or self-insured) 
• Assist in designing and costing alternative plans to suit client needs
• Assist in preparing reports considering the feasibility of flexible benefits as well as flexible benefit plan design.
• Assist in developing efficient plan design options and funding arrangements that fit client goals 
• Assist in the delivery of special projects that may be assigned to you like WTW’s portfolio averages and other actuarial data
• Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations 
• Train colleagues to ensure business continuity and room for expansion of this particular practice

Performance Objectives:

Financial

• Identify, prospect and close new business to achieve annual revenue goals while working within profitability guidelines
• Identify and target appropriate client segmentation to develop sales value proposition, adopt solution-based sales approach to win new clients 
• Build relationships with internal and external sources to maximize the penetration of key target accounts
• Achieve clear goals of business development activities and revenue generation

Clients

• Explore/Create business opportunities focusing on the SME segment
• Ensure that the local market is aware of WTW’s intellectual capital and use the knowledge to engage with Clients and Prospects
• Ensure a thorough and deep understanding of a Prospect through research and a needs analysis with the correct points of contact.

Excellence

• Consistently perform technical review of work products
• Ensure timely and complete Compliance and Contracting requirements based on WTW Guidelines in this regard
• Consistently use Sales Tools mandated by the region, completely understand and maximize the use of these

People

• Build relationships internally and collaborate effectively on cross-functional and cross-regional teams
• Ensure self-learning through WTW internal and external publications, learning sites, and attendance at learning sessions

The Requirements

• University graduate. Bachelor's degree required.
• Strong analytical and creative skills.
• Polished and well-developed oral and written communication skills.
• Critical thinking and a strong commitment to the highest standards of professional conduct.
• Ability to learn quickly about WTW’s capabilities, strategic plans, and business objectives.
• Flexible, adaptable, with strong interpersonal and team skills.
• Ability to organize and prioritize to successfully meet deadlines.
• Working knowledge of MS Office (Excel, Word, PowerPoint).
• Experience in consulting is preferred but not required.
• Experience in employee benefits is preferred but not required.

WTW is an Equal Opportunity Employer