Director, Health and Benefits, Client Service Team

The Role

Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs.  Responsibilities include:

• Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards 
• Proactively advising clients and ensuring the delivery of superior client service
• Materially growing Health and Benefits revenue through:
  • Anticipating client needs and cross-selling new solutions to current clients
  • Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs
• Leading vendor procurement strategy, negotiation, implementation, and optimization activities
• Engaging specialist resources and subject matter experts to solve for client needs and generate new business
• Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues
• Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards.

The Requirements

• 10+ years’ experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment
• Proven ability to generate revenue
• Track record of success in managing and growing client relationships 
• An executive presence with polished and well developed written and oral communication skills
• Superior ability to influence and collaborate with senior management and work across all levels of an organization
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint 
• State Life and Health license required within 90 days of joining
• CEBS designation, or health and welfare actuarial or underwriting training desired

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $125,000.00 - $200,000.00 USD annually.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets