Description

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization.  

This role is hybrid.

The Business.

Graduate Program Overview

The CRB Graduate Development Program (GDP) is a non-rotational two-year-program that provides the opportunity to develop a broad knowledge base, varied skills, and diverse network. This program is designed to set you up with a holistic view of CRB with hands-on experience, insight, and opportunities to make an impact and shape your own career.

GDP participants will be immersed in a 1-week-in-person orientation followed by a robust onboarding training learning about various functions within CRB. Our program is designed to provide graduates with a well-rounded understanding of the industry while having the opportunity to deep dive within their respective business area.

Affinity Placement Overview

WTW Affinity & Programs is a global line of business which provides end-to-end Affinity insurance solutions for organizations whose core business is not insurance. Affinity is a B2B2C/B2B2B/B2C line of business, which means the insureds will be our clients’ end-customers. Our Affinity strategy places a focus on prospects that are global in nature, have multi-country clients, and have a mass volume customer base. The current target segments are travel insurance, franchise networks, vertical SaaS customers, commercial auto, warranty, AI insurance, and other embedded insurance offerings.

A role with Affinity is suited to individuals who have an interest in process engineering and automation across sales, broking, and account servicing functions. As a growing business unit, the Affinity team requires someone with an entrepreneurial mindset and a commitment to being multi-disciplinary.

Affinity spans multiple industries and business models. Success in this role requires comfort operating in ambiguity, the ability to structure nuanced solutions, and a disciplined, systems-oriented approach to problem solving.

Love your work.

Responsibilities:

Designing structured and scalable operating processes across the insurance value chain
Supporting the design, execution, launch, and expansion of Affinity programs
Designing (not coding) embedded insurance software requirements and customer purchase flows, including workflow mapping and user experience considerations
Supporting process automation initiatives, including sourcing, evaluating, and implementing AI-based tools to enhance quoting, underwriting intake, servicing, and reporting
Delivering customer-facing service and communication via phone and email to assist with application navigation, coverage clarification, and general servicing needs
Developing structured marketing and business development materials to clearly communicate complex insurance solutions
Supporting account teams in acquiring new clients by identifying prospects and maintaining engagement throughout the sales cycle
Collaborating across Affinity and WTW client delivery teams to build scalable servicing capabilities
Developing and nurturing relationships with WTW Broking, Sales, and Operational leadership, as well as building an external industry network
Staying informed on emerging market trends, AI developments, and industry innovations to enhance client solutions
Passing required state insurance licensing exams

Qualifications

Role Requirements.

Education and Qualifications:

Able to work legally in the United States indefinitely and without Visa sponsorship
Proficient with Microsoft Office Suite, particularly Excel and PowerPoint
Bachelor’s degree with a minimum of 3.0 GPA
Date of Graduation between May 2025 – May 2026
Preferred Majors: Computer Science, Risk Management, Business, Finance, Economics, Accounting, Liberal Arts, Mathematics

Competencies:

Strong automation and process design skills
Excellent written & verbal communication skills
Comfortable engaging with customers and clients over the phone and via email
Ability to organize information and develop structured marketing materials
Exceptional interpersonal and collaboration skills
Effective time management and organizational skills
Strategic thinker with the ability to see the bigger picture, managing a broad portfolio of prospect/client relationships

Compensation:

The hourly rate being offered for this role is $36.00hr – $38.00hr USD. This role is also eligible for overtime.

Company Benefits:

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k)

Recruiting tips:

WTW specializes in preparing for the unknown. Here’s how to get ready for the big day: https://careers.wtwco.com/hints-and-tips/

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

Our Offices

Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.

Early Careers: Corporate Risk and Broking Graduate Development Program Analyst –Affinity - 2026