Description

To maintain Accuracy/Quality as per the standards agreed by the Business Unit for all SAFR reviews
To manage workload/ volumes and delivery expectations as per business requirement
To develop a sound understanding of the business process the reviews are conducted for.
To maintain and update the centralized inbox and tracking database regularly
To maintain detailed records of communication with all parties, including changes being made on the
Extreme focus on quality with the understanding of the financial/legal implications
To draw Leadership attention to anomalies within the process
Active participation in all interactions (Team huddles, stakeholder discussions, etc.)
To work within the regulatory requirements as needed within the organization

Skills:

Good verbal and written communication skills
Logical thinking skillset is a must
Ability to learn new processes and systems, also should have the ability to adapt to changes
Ability to prioritize and organize tasks, work within stiff timelines
Ability to work independently and as part of a team
Extreme competence in comprehension
Intermediate level for MS-Office Suite

Knowledge:

Knowledge of Insurance Products and Brokerage business.
Prior experience working in a quality environment

Qualifications

Qualifications: Graduate

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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US Quality Assurances