Senior Research Manager

•    Stakeholder engagement
o    Partner with senior business leaders to identify key business priorities, shape research agendas/ scope, and translate insights into clear, actionable recommendations.
o    Represent MCI in leadership and internal forums, proactively identifying opportunities to evolve research impact and stakeholder engagement.
•    Research projects
o    Oversee multiple complex research projects, integrating quantitative and qualitative insights into coherent strategies that support business goals.
o    Ensure high-quality data storytelling and visualization, making insights clear, relevant, and decision-ready for senior audiences.

•    Innovation and Operational Excellence
o    Evaluate and adopt new technologies - such as digital tools, AI, and process automation - to enhance research efficiency and quality.
o    Oversee the delivery of key internal strategic initiatives, ensuring alignment with objectives, timelines, and measurable results.
•    Team management
o    Manage team of researchers, providing mentorship to strengthen research & analytical capability, client focus, and strategic communication skills.
o    Experience collaborating with teams across multiple geographies, showcasing strong global exposure and cultural awareness.

•    Key Competencies
o    Strategic foresight and critical thinking
o    Executive stakeholder management and influence
o    Data-driven decision-making and storytelling
o    People leadership 
o    Innovation and digital fluency
o    Operational discipline and execution excellence

•    Experience & Qualifications
o    Relevant experience in market research, business intelligence, or strategic insights within a global or consulting environment.
o    Proven track record leading cross-functional projects and managing senior stakeholders.
o    Strong business acumen with the ability to translate research into strategic business outcomes.
o    Master’s degree preferred

WTW is an Equal Opportunity Employer