Description

•    Stakeholder engagement
o    Partner with senior business leaders to identify key business priorities, shape research agendas/ scope, and translate insights into clear, actionable recommendations.
o    Represent MCI in leadership and internal forums, proactively identifying opportunities to evolve research impact and stakeholder engagement.
•    Research projects
o    Oversee multiple complex research projects, integrating quantitative and qualitative insights into coherent strategies that support business goals.
o    Ensure high-quality data storytelling and visualization, making insights clear, relevant, and decision-ready for senior audiences.

•    Innovation and Operational Excellence
o    Evaluate and adopt new technologies - such as digital tools, AI, and process automation - to enhance research efficiency and quality.
o    Oversee the delivery of key internal strategic initiatives, ensuring alignment with objectives, timelines, and measurable results.
•    Team management
o    Manage team of researchers, providing mentorship to strengthen research & analytical capability, client focus, and strategic communication skills.
o    Experience collaborating with teams across multiple geographies, showcasing strong global exposure and cultural awareness.

•    Key Competencies
o    Strategic foresight and critical thinking
o    Executive stakeholder management and influence
o    Data-driven decision-making and storytelling
o    People leadership
o    Innovation and digital fluency
o    Operational discipline and execution excellence

Qualifications

•    Experience & Qualifications
o    Relevant experience in market research, business intelligence, or strategic insights within a global or consulting environment.
o    Proven track record leading cross-functional projects and managing senior stakeholders.
o    Strong business acumen with the ability to translate research into strategic business outcomes.
o    Master’s degree preferred

WTW is an Equal Opportunity Employer

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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Senior Research Manager