JOB SNAPSHOT
Ipswich, GB
An exciting opportunity!
Would you like to be part of a growing insurance facilities team? Do you have an eye for detail, the passion for building relationships and providing a great customer Service? If so, we have an exciting opportunity to join our expanding insurance facilities team.
The Role
You will be responsible for liaising with facility insurers and the client service teams to support the delivery of outstanding client service and to maximise the use of the facilities. The successful candidate will be responsible for the checking, authorising and issuing of policy wordings produced under Binding Authorities on behalf of Insurers.
• Develop a strong relationship with the Client Service Teams and Facility Insurers and deliver high levels of service in line with standard operating procedures
• Communicate effectively with all parties to maximise the use of facilities and service delivery levels
• To ensure that performance is in accordance with key performance indicators (metrics) / SLAs and where appropriate report exceptions
• Provide feedback on corrective action required to retain business under the facilities
• Check policies and Insurance documentation as appropriate
• Assist with the loading of data onto the relevant Insurer and WTW Systems
• Operate in accordance with standard team operating procedures and contribute to refinement of procedures for policy production under facilities
• For selected facilities’, contribute to monthly performance meetings both internally and with insurer(s)
• To ensure management information is kept up to date within agreed timescales
• To maximise the usage of WTW systems
• Provide administrative / operational, technical and policy production support for future WTW Facilities.
• Ensure compliance with delegated authority provided by Insurers
• To ensure compliance with group procedures and external compliance regulations
• To work in accordance with Contract Certainty Code of Practice
• Support the overall operational governance and decision making process
• Support management and the wider Company in the management of risks applicable to areas of employment
The Requirements
• Experience of working with and adhering to processes and systems to support client service delivery
• High level of attention to detail
• Strong communication, negotiation and influencing skills
• Ability to self-organise and self-motivate
• Excellent problem-solving skills
• Articulate with ability to communicate complex issues both verbally and in writing
• High standard of presentation of work
• Ability to offer an accurate, prompt and professional service
• Ability to work well within a team
• Use of word and excel to intermediate level
• Ability to represent the team and WTW with integrity and credibility
• Working knowledge of main classes of general insurance advantageous but not necessary
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
CONTACTNON SOLLICITÉ
Tous les profils de candidats / candidatures non sollicités soumis via notre site Web ou des comptes de messagerie personnels d’employés de Willis Towers Watson sont considérés comme la propriété de Willis Towers Watson et ne sont pas soumis au paiement de frais d’agence. Afin de devenir une agence de recrutement / un cabinet de recherche autorisé pour Willis Towers Watson, toute agence de ce type doit disposer d’un contrat écrit en bonne et due forme, signé par un recruteur autorisé Willis Towers Watson et entretenir une relation de travail active avec l’organisation. Les curriculum vitae doivent être soumis conformément à notre processus de candidature, qui implique de participer activement à la recherche. De même, pour nos agences de recrutement / cabinets de recrutement autorisés, si le processus de candidature n’est pas suivi, aucun frais d’agence ne sera payé par Willis Towers Watson. Si vous souhaitez que vos coordonnées soient sauvegardées en vue d’un examen ultérieur, veuillez nous envoyer un courriel à l’adresse Agency.inquiries@willistowerswatson.com.
NOS BUREAUX
Nos collègues sont présents dans plus de 140 pays : de Mumbai à Londres, en passant par Manille et New York, du Moyen-Orient à l’Amérique latine. Grâce à notre présence internationale, tout ce que nous accomplissons prend une dimension mondiale et crée des occasions de collaboration et de croissance pour vous. Parcourez la carte ci-dessous pour voir jusqu’où votre carrière pourrait vous mener.
Nos collaborateurs
Burn Domingo
Benjamin Tessier
Karan Patel
Nick Alexander
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Marvi Napoles
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Charlie (Charlotte) Garrod
Pei Wang
États-Unis). Stages
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Suzanne Vaughan
Nuno Arruda
Kingsley Wang
Laura Punzón
Paul Dowding
Massimiliano Abri
Burn Domingo
Benjamin Tessier
Karan Patel
Nick Alexander
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Marvi Napoles
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Charlie (Charlotte) Garrod
Pei Wang
États-Unis). Stages
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Suzanne Vaughan
Nuno Arruda
Kingsley Wang
Laura Punzón
Paul Dowding
ÉVÉNEMENTS
Aucun événement prévu pour l’instant.
Chez WTW, nous croyons en l’égalité des chances d’accès à l’emploi, et nous nous engageons à mettre en place une main-d’œuvre diversifiée et à créer un environnement de travail inclusif où chacun est respecté, mis en valeur et apprécié. Nous ne tolérons aucune forme de discrimination et ne cautionnons aucune action ou initiative qui puisse porter atteinte aux droits de la personne.