Account Executive - Casualty - Natural Resources

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

We are thrilled to announce an opening for the position of Account Executive - Casualty - Natural Resources based in Ipswich. If you have a passion for the natural resources sector and a knack for managing casualty accounts, this could be the perfect role for you!

The Global Natural Resources team is a dynamic and rapidly growing team, at the forefront of the natural resources sector. Our team comprises Oil, Gas & Chemicals, Power & Utilities, Mining & Metals, and Renewables. We are committed to innovation, sustainability, and excellence in all our ventures. We believe in fostering a diverse and inclusive workplace where talent from all backgrounds can thrive.

The Role

Responsible for a portfolio of clients supporting Account Leads in retaining and servicing clients and with prospects. Will support and develop client and WTW relationships and grow portfolio within the business unit, as part of the team you will:

• Liaise with clients and develop strong relationships.
• Work closely and maintain working relationships with market contacts (and the Broking Team) as required.
• Deliver the end-to-end ongoing client service, adhering to standardised policies, procedures, and service standards.
• Liaison with Natural Resources Gateway team members.
• Manage revenue ensuring income figures on their accounts are accurately reported on the Revenue Analysis and Forecasting Tool (RAFT) via the RAFT Updater.
• Adherence to and accountability for:
  • ensure adherence to all work practices such as Client Excellence Model (CEM) Contract Builder, Fair Market Appraisal, Document Management System.
  • key operational metrics such as Business Quality Management (BQM).
  • completion of all compulsory training and Continuing Professional Development (CPD) hours.
• Manage Stakeholders across WTW including but not limited to WTW Network offices, Natural Resources locations globally.

The Requirements

• Proven experience in casualty account management.
• Understanding of the natural resources industry.
• Ability to deliver high levels of client service.
• Ability to build effective relationships, at all levels, with clients, prospects, associates, insurers, and external specialists.
• Ability to represent the practice and WTW with integrity and credibility.
• Excellent communication, negotiation and influencing skills, articulate.
• Willingness of working with and adhering to processes and systems to support client service delivery.
• Ability and willingness to learn.
• Time management.
• Background within the Insurance Industry or a relevant qualification is desirable.
• Study towards and willingness to complete Certificate CII is desirable.
• Proficiency in Microsoft Word, PowerPoint, and Excel.

The Application Process

• Stage 1: Online application and recruiter review 
• Stage 2: Recruiter screen call 
• Stage 3: 1st Round Interview 
• Stage 4: 2nd Round Interview
• Stage 5: Offer and onboarding.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.