Administrative Support Specialist

This role will provide varied and sensitive office administrative support to consultants in the Arlington Retirement Line of Business, in addition to the Office Line of Business Leader. 

Responsibilities: 

• Proficiency in Key Software: Expertise in Microsoft Word, Excel, PowerPoint, Outlook, OneNote, and SharePoint.
• Email Management: Efficiently respond to and prioritize diverse email requests from consultants, ensuring timely and effective delivery.
• Client Deliverables: Create and refine client presentations and documents using PowerPoint and Word, including designing slideshows, decks, and graphics, as well as managing footnotes, track changes, and mail merges.
• Proofreading Excellence: Ensure high-quality client materials through meticulous proofreading for grammar, format, and adherence to WTW branding guidelines.
• Calendar Management: Organize and coordinate internal and client meetings, maintaining a well-managed calendar.
• Virtual Meeting Facilitation: Manage and drive virtual and hybrid meetings, including Teams meetings, Live Events, Town Halls, and polling activities.
• Financial Systems: Learn and utilize Oracle for financial management, including invoicing and project code maintenance, and ARIBA for Accounts Payable.
• Contract Management: Use COMET to manage and store contracts.
• Expense and Travel Coordination: Handle expense reports and arrange travel logistics efficiently.
• Document Management: Utilize Dynamics for client database management and revenue tracking.
• Event Coordination: Plan and execute various events with attention to detail.
• Meeting Support: Record and summarize meeting notes for accurate documentation.

Requirements: 

• Exceptional Time Management: Proven ability to manage multiple projects effectively and meet deadlines.
• Independent Worker: Capable of working autonomously while demonstrating initiative and responsibility.
• Collaborative Team Player: Strong teamwork skills with the ability to collaborate, give, and receive constructive feedback.
• Tech-Savvy: Comfortable with new technology and virtual meeting platforms, including adapting to evolving tools and systems.
• Excellent Communication: Superior communication skills, both written and verbal, to effectively interact with team members and clients.
• Highly Motivated: Demonstrates a proactive and self-driven work style with a strong commitment to achieving goals.
• Professionalism: Upholds a high standard of professionalism and respect in alignment with WTW’s Code of Conduct.
• This role will be on a Hybrid set-up