Assistant Account Manager

The Role

• Supporting Account Managers in preparation of renewal documentation such as Market Reform Contracts, creation of client exposure dashboards to present to insurers and certificate questionnaires to enable timely issuance of Certificates of Insurance to clients.
• Assisting Account Managers on a range of ad hoc tasks including endorsement creation, onboarding of new clients to the WTW systems and production of Certificates of Insurance.
• Updating the WTW Certificate Database in a timely and accurate manner to ensure both an optimal experience for clients and adherence to audit requirements.
• Updating and maintaining various operational reports which monitor and track the Airline and Leasing team’s adherence to internal procedures and compliance processes.
• Promoting and applying a ‘best practice’ and consistency within Global Aviation and Space.
• Calculation of Policy adjustments.

The Requirements

• Attention to detail and high degree of accuracy.
• Good communication skills due to consistent dialogue between clients, colleagues and insurers.
• Confident in engaging with colleagues and able to form strong relationships.
• Provide excellent client service, with the ability to adapt personal style to work effectively with a wide range of clients, colleagues and insurers.
• Be able to work in a deadline driven environment.
• Be a confident user of MS Office.
• Have excellent organizational skills.
• Strong numeracy and literacy skills.
• Ability to assimilate and analyze large volumes of information.
• Capability to represent the Airline and Leasing team and WTW with integrity and credibility.

Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.