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    HR Portal Implementation Consultant

    United States. Boston, Massachusetts, United States. Cleveland, Ohio, United States. Philadelphia, Pennsylvania, United States

    HR Portal Implementation Consultant

    • 202501785
    • United States
    • Boston, Massachusetts, United States
    • Cleveland, Ohio, United States
    • Philadelphia, Pennsylvania, United States

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    • Full time
    • Closing on: Mar 30 2025

    Description

    We are a global HR solutions business transforming work – work experience, workplace, and the work itself – for millions of people. We help our clients – complex, global organizations – solve their toughest talent and rewards challenges through advice, data and software. We are consultants. We are technologists. We are researchers. We are data people. We are trusted advisors and partners to our clients.

    This role can be held remotely from any location in the United States.

    Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

    The Role

    As a HR Portal/Total Rewards Portal Consultant, you will play a key role in the delivery of WTW’s HR technology solutions to clients. You will consult with clients to guide them through the process of defining site requirements and recommend best practice approaches/solutions that optimize system features to meet clients' business needs. You will be responsible for developing both functional and technical specifications, data consolidation and calculations, managing development and testing tasks, and delivering client training.

    Responsibilities 

    • Develops project initiation materials to document client business requirements based on knowledge gained through the sales process
    • Clearly and effectively illustrates complex concepts using appropriate tools (such as Visio and PowerPoint), and coaches clients in the collection of information and completion of project templates 
    • Applies deep application knowledge to projects, including best practice approaches for delivering desired functionality, based on a thorough understanding of system dependencies and overall data and process flows
    • Asks the right questions, probes for information, analyzes the pros and cons of various approaches and recommends alternatives
    • Reviews the technical setup and specifications for data capture, analysis and reporting
    • Reviews plan documentation and business processes
    • Performs unit and comprehensive testing with system developers for overall functionality and technical quality of deliverables
    • Assists project manager in determining overall project direction, scope, work plans, and budgets
    • Responsible for ensuring the business analysts develop the system according to client business requirements and approved specifications
    • Develops standardized work processes, tools, and methodologies that improve quality and profitability
    • Attends team or client meetings as appropriate 
    • Applies all quality control procedures to ensure high standards of quality are maintained
    • Builds relationships internally and collaborate effectively on cross-functional teams
    • This position will require some travel 

     

    Qualifications

    The Requirements

    • At least 7-10 years of experience as a consultant focused on Software Delivery activities
    • Human resources, total rewards and benefits knowledge is mandatory
    • Require strong business analysis, requirements gathering, webpage workflow, and writing skills
    • Knowledge of retirement and stock plans
    • Excellent consultative problem-solving skills
    • Expert data analysis a plus
    • Familiarity with Microsoft Word and Microsoft Project
    • Knowledge of the HTML and XML programming languages preferred but not required
    • Experience in web design/usability/information architecture 
    • The highest attention to detail 
    • Skilled at working with stakeholders to drive decision points and resolutions
    • Adeptness at learning new technologies and tools
    • Excellent communication skills
    • Detail orientated, strong analytical thinker, capable of making key decisions based on solid research and knowledge of the industry
    • Demonstrated ability to multi-task and work on virtual teams.
    • Process driven with ability to modify approach
    • Excellent time management and ability to manage multiple projects at once
    • BS / BA degree or relevant experience

    This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

    Compensation and Benefits 

    Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

    Compensation

    The base salary compensation range being offered for this role is $100,000 to $130,000 USD per year.

    The role is also eligible for an annual short-term incentive bonus.

    Company Benefits

    WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

    • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
    • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off 
    • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
       

    EOE, including disability/vets

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    Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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