HR Services Analyst

In this position, you will provide efficient and effective administrative support to the Human Resources function. This role will focus upon maintaining and administering colleagues’ data by acting upon requests received and working through others to get results. Being able to work on your own initiative as well as part of a team is essential in order to support the Group HR Strategy and maximize the potential of the Company’s Human Resources Division.

The Role

• To provide operational HR advice, guidance and support to Managers and Colleagues within agreed scope of responsibility
• To provide a quality administrative service and efficient support to key HR stakeholders
• To maintain accurate HR records – manual and computerized, accurately produce HR documentation in accordance with internal timeframes
• To share information accurately and in a timely manner across HR Partner’s and all HR departments as required
• Use initiative and proactively contribute to the improvement of efficiency, problem resolution and development of Willis Towers Watson policies, practices and procedures
• Be an active member of the team to enhance the teams’ ability to deliver consistent high quality service
• Ensure compliance with internal procedures, Security, Safety, Health and Environmental responsibilities and external compliance regulation and legislation.
• Execute an onboarding process for new hires.

The Requirements

• Previous experience of working within a busy administrative environment and knowledge of issues and processes (minimum 3 years of experience)
• Spanish and English required.
• Confident and effective communication and interpersonal skills at all organizational levels
• Exceptional organizational/coordinating skills with the ability to effectively prioritize workload against competing demands and recognize the importance and relevance of tasks to meet deadlines
• Exceptional attention to detail and accuracy with good numerical skills
• Proven experience of working with stakeholders and managing expectations.

Equal Opportunity Employer