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    Senior Associate - Natural Resources

    Ipswich, England, United Kingdom

    Senior Associate - Natural Resources

    • 202501644
    • Ipswich, England, United Kingdom
    • Full time
    • Closing on: Apr 30 2025

    Description

    At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

    The Role

    Responsible for a portfolio of clients supporting Account Directors in retaining and servicing clients and with prospects. You will support and develop client and WTW relationships and grow portfolio within the business unit. As part of the team, you will:

    • Liaise with clients and develop strong relationships, with degree of interaction scoped out between Account Executive and Account Director/Team Leader.
    • Work closely and maintain working relationships with key market contacts (and the Broking Team) as required.
    • Lead and deliver the end-to-end ongoing client service, adhering to standardised policies, procedures, and service standards.
    • Liaison with Natural Resources Gateway team members.
    • Manage revenue ensuring income figures on their accounts are accurately reported on the Revenue Analysis and Forecasting Tool (RAFT) via the RAFT Updater.
    • CRM Dynamics Sales Hub for prospects with the nominated CRM Updaters (in close co-operation with Growth Leaders and/or sales and strategy focussed colleagues as appropriate) including budgeting and collection of engineering fees.
    • Adherence to and accountability for:
    • ensure adherence to all work practices such as Client Excellence Model (CEM) Contract Builder, Fair Market Appraisal, Document Management System, and the like.
    • key operational metrics such as Business Quality Management (BQM).
    • completion of all compulsory training and Continuing Professional Development (CPD) hours.
    • Manage Stakeholders across WTW including but not limited to WTW Network offices, Natural Resources locations globally.

    Qualifications

    The Requirements

    • Ability to deliver high levels of client service.
    • Ability to build effective relationships, at all levels, with clients, prospects, associates, insurers, and external specialists.
    • Ability to represent the practice and WTW with integrity and credibility.
    • Excellent communication, negotiation and influencing skills, articulate.
    • Experience and willingness of working with and adhering to processes and systems to support client service delivery.
    • Ability and willingness to learn.
    • Time management.
    • Insurance Industry experience beneficial but not compulsory
    • Study towards or willingness to complete Certificate CII beneficial.
    • Proficiency in Microsoft Word, PowerPoint, and Excel
       

    The Application Process

    • Stage 1: Online application and recruiter review 
    • Stage 2: Recruiter screen call 
    • Stage 3: 1st Round Interview 
    • Stage 4: 2nd Round Interview
    • Stage 5: Offer and onboarding.

    Equal Opportunity Employer

    We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.

    Apply Now

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    Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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