Technical Claims Handler

• Manage an allocation of low value claims.                                                                             
• Understand Insurance Industry and claims handling.                                                            
• Take Individual Ownership whilst also working as a team to monitor Key Client Outcomes and taking appropriate action as required, to deliver pre-defined service standards.                            
• Compliant with all aspects of the WTW financial processes.  Adherence of reserving process within given authority.                                            
• Deal with day-to-day client queries competently, and in line with WTW values.                               
• Understand and comply with the audit process. 
• Support and Contribute to the Continuous Improvement Forum.

The Requirements

• A minimum of GCSE’s in Maths and English at Level 4 and above
• Experience in a similar role advantageous but not essential.
• Excellent customer service skills
• Strong organizational abilities and flexibility to work in a performance-driven environment managing multiple deliverables.
• Proficiency in Microsoft Office and strong experience with applicant tracking systems.