Benefits System Administrator (Night Shift)

Metro Manila, Philippines. Taguig, Metro Manila, Philippines

Benefits System Administrator (Night Shift)

  • 202507194
  • Metro Manila, Philippines
  • Taguig, Metro Manila, Philippines
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Description

  • Supports the delivery of superior benefits administration services to Willis Towers Watson clients; including Health & Welfare and Pension plan administration.
  • Provide operational/transactional support including, record keeping, transition processing, and managing other transactional-based services. For transaction-based positions, work requests are typically not received directly from the client but rather through a predefined system or on a predefined schedule. Interaction with the client may be limited to receiving data, e-mails or collecting predefined data.
  • Responsible for upholding the Service Level Agreements (SLAs), tracking volumes, auditing transactions, and achieving a high level of client satisfaction.
  • Works closely with Client Relationship Managers or Operational Managers to resolve issues and identify opportunities for increasing the value of the service to the client(s).
  • The full-time position requires an individual who is comfortable with benefits administration systems and client contact and working as part of a global team with counterparts in North America.

Qualifications

  •  Ability to gain a strong understanding of the administrative process as it relates to Health & Welfare and Pension
    benefit plans
  • Ability to complete Willis Towers Watson Benefits Systems Administrator training program
  • Strong analytical and problem-solving skills
  • Strong knowledge of Microsoft Office tools including Outlook, Excel and Word
  • Professional and responsible approach to work, clients and colleagues
  • Work the third shift, from 8 AM to 5 PM US Central Time.
  • Ability to manage time and work a flexible schedule
  • Ability to organize and prioritize with strong attention to details
  • Excellent oral and written communication skills
  • Ability to work independently and in a team environment with minimal supervision
  • Ability to complete multiple projects within established deadlines
  • Work experience with US and/or UK counterparts and projects preferred, but not required
  • College degree required

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主动联系

任何未经请求主动通过我们的网站或韦莱韬悦员工的个人电子邮件帐户提交的简历/应聘者资料，均视为韦莱韬悦的财产，且无需支付代理费用。要成为韦莱韬悦的授权招聘机构/猎头公司，此类机构必须持有由韦莱韬悦授权招聘人员签署的正式书面协议，并与公司保持积极的工作关系。简历必须按照我们的应聘者提交流程进行提交，包括积极参与特定职位的搜索工作。同样，对于我们授权的招聘机构/猎头公司，如果未能遵守应聘者提交流程，韦莱韬悦将不支付任何代理费用。韦莱韬悦是提倡机会均等的雇主。如果您希望我们保存您的联系信息以便将来考虑，请发送电子邮件至：Agency.inquiries@willistowerswatson.com 。

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我们的员工为全球 140 多个国家和市场提供服务。这为我们所做的每一项工作注入了全球视野，同时也能够为您创造许多绝佳的合作机遇与成长空间。探索下面的地图，探索您的职业发展可能。