JOB SNAPSHOT
Reigate, GB
We are seeking a Site Reliability Engineer to join our SRE team based in Reigate. The ideal candidate will have excellent communication skills, experience working with multiple stakeholders, and a track record in Azure and Observability platforms.
You will be joining Insurance Consulting and Technology (ICT) at an exciting time of transformation as we work on improving the delivery of value for customers and the business. You will be working in flexible agile squads delivering value on multiple greenfield workstreams in the delivery family to deliver core foundational functionality that will be used by multiple SaaS product offerings across the business.
You will be with other Site Reliability and Response teams as well as with the core Applications Teams, whose responsibility is to deliver and manage business critical services that are used 24×7 by our clients and colleagues around the world.
This role is open to flexible and hybrid working arrangements, with presence in the Reigate office up to two days per week.
In this role you will;
- Collaborate with cross-functional teams to ensure the reliability, availability, and performance of our client-facing services
- Maintain and configure observability platforms such as Datadog
- Proactive monitoring of production and other environments to ensure stability, availability, security and integrity
- Design and implement automation and processes to improve the efficiency and effectiveness of the teams and other support functions
- Engage with business stakeholders to gather requirements, address concerns, and provide updates on projects and system status
- Contribute to the design, build and operational management of the services
- Lead incident response, troubleshooting, and root cause analysis to mitigate and prevent future issues
- Work closely with engineering, support and operations teams to upskill and promote knowledge transfer, producing training materials and articles
- Participate in on-call rotation to provide support and ensure system uptime
The essential skills/experience for this position are:
- Solid experience in Site Reliability Engineering or a similar role such as DevOps
- Experience of running 24×7 services in a public cloud, ideally Azure
- Deep understanding of cloud infrastructure and services, including best practices for monitoring, scaling, and security
- Experience with observability platforms such as Datadog or similar tools
- Strong interpersonal skills, with the ability to work effectively with many stakeholders
- Solid verbal and written communication skills, and the ability to present technical information clearly and concisely
- Previous experience working with external clients is needed
- Experience with conducting Post-mortems or Post Incident Reviews
- Confidence in making decisions and taking ownership of projects
- Experience with Azure DevOps pipelines (or similar) and scripting languages, such as Python or PowerShell
- Customer centric, passionate about delivering great services
- You’re collaborative, enjoy problem solving and mentoring others
Other highly desirable, but not essential skills are:
- Azure certifications, such as Azure Administrator, Azure Developer, or Azure DevOps Engineer
- Experience with Infrastructure as Code (IaC) tools like Pulumi, Terraform, ARM Templates, or Azure Bicep
- Knowledge of containerization and orchestration technologies, such as Docker and Kubernetes
- Familiarity with programming languages such as C# would be welcome
- Previous experience working with Configuration as Code technologies such as Puppet or Ansible
- Familiar with high volume Web APIs
- Familiar with PagerDuty
(TD_2024_03R)
CONTACTNON SOLLICITÉ
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NOS BUREAUX
Nos collègues sont présents dans plus de 140 pays : de Mumbai à Londres, en passant par Manille et New York, du Moyen-Orient à l’Amérique latine. Grâce à notre présence internationale, tout ce que nous accomplissons prend une dimension mondiale et crée des occasions de collaboration et de croissance pour vous. Parcourez la carte ci-dessous pour voir jusqu’où votre carrière pourrait vous mener.
Nos collaborateurs
Burn Domingo
Benjamin Tessier
Karan Patel
Nick Alexander
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Marvi Napoles
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Charlie (Charlotte) Garrod
Pei Wang
États-Unis). Stages
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Suzanne Vaughan
Nuno Arruda
Kingsley Wang
Laura Punzón
Paul Dowding
Massimiliano Abri
Burn Domingo
Benjamin Tessier
Karan Patel
Nick Alexander
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Marvi Napoles
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Charlie (Charlotte) Garrod
Pei Wang
États-Unis). Stages
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Suzanne Vaughan
Nuno Arruda
Kingsley Wang
Laura Punzón
Paul Dowding
ÉVÉNEMENTS
Aucun événement prévu pour l’instant.
Chez WTW, nous croyons en l’égalité des chances d’accès à l’emploi, et nous nous engageons à mettre en place une main-d’œuvre diversifiée et à créer un environnement de travail inclusif où chacun est respecté, mis en valeur et apprécié. Nous ne tolérons aucune forme de discrimination et ne cautionnons aucune action ou initiative qui puisse porter atteinte aux droits de la personne.