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    B2C North America - Billing Processor - Advisor

    Taguig, Metro Manila, Philippines

    B2C North America - Billing Processor - Advisor

    • 202501114
    • Taguig, Metro Manila, Philippines
    • Full time
    • Closing on: Apr 30 2025
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    Description

    The Role

    • Review, Analyze and assess carrier/broker documentation for processing insurance billings.
    • Process Agency Bill billings including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees
    • Generate and send the invoices to customers via Mail / E-mail.
    • Handle undelivered invoice exceptions in timely manner.
    • Following SOPs, Client / Carrier specifications and adherence of all statutory requirements.
    • Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies.
    • Timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes.
    • Develop a sound understanding of Billing Process along with the related upstream and downstream process.
    • Deliver as per defined KPI's for the role - Maintain Quality and Turnaround standards.
    • Participate and contribute in potential process improvement areas.
    • Ensure ongoing, effective relationships with stakeholders (Internal/external).

    Qualifications

    The Requirement

    • Business Communication - Written and Verbal 
    • Eye for Detail
    • Time Management
    • Logical Thinking
    • Influencing stakeholders
    • Qualifications: Graduate / Post Graduate
    • Knowledge: Good understanding and knowledge of MS office (Especially MS Excel)
    • Experience: 1 Year experience in Accounting/Financial Process preferable.

    WTW is an equal opportunity employer.

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     I confirm that I have read the Data Protection Policy and understand how my personal data will be used and stored.  I grant permission to WTW to use the personal data that I submit for the purposes described. 

    Thank you

    Unsolicited Contact

    Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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