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    Claim Handler - Hong Kong

    Mumbai, Maharashtra, India

    Claim Handler - Hong Kong

    • 202408270
    • Mumbai, Maharashtra, India
    • Full time
    • Closing on: Jan 10 2025

    Description

    • To handle various activities/transactions within the Claims process (Triage, Registration & Notification of Claims (phone/email), Handling Claims Interims with Insured/Insurers/Assessors/Repairers, etc, Managing Claim Settlements, Preparing Client/Claims Reports) and to ensure that team meets its business requirements on a daily basis.
    • To ensure that all parameters of performance in terms of TAT / SLAs are met.
    • Process critical activities with high levels of accuracy
    • Prioritize and organize work on a daily basis according to business priorities
    • Develop an in depth understanding of the technical aspects of the process
    • Ensure adherence to the Willis service standard.
    • Ensure ongoing, sustainable and dynamic relationships with stakeholders whilst managing their expectations.

     

    Top 5 Competencies:

    • Business Communication
    • Analytical Skills
    • Creative and Logical Thinking
    • Eye for detail
    • Time management

    Qualifications

    Qualifications:

     

    • Any Graduate or Post Graduate

     

    Skills:

     

    • Good communication skills (Written & Verbal)
    • Should be a quick learner and team player.
    • Passionate about quality
    • Effective prioritisation skills to meet business objectives.
    • Able to work independently when required.
    • Possesses a keen eye for details
    • Ability to work under pressure

     

    Knowledge:

     

    • Having good understanding and knowledge of Insurance.
    • Good working knowledge of Microsoft office, particularly Word & Excel

     

    Experience

    Preferable experience in Claims

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    Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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