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Monterrey, Nuevo Leon, Mexico
El Rol
• Creación de caso de renovación y actualización de pólizas en plataforma de Beneficios
• Realizar presentaciones para estrategia y propuesta de renovación, así como presentaciones para pláticas de beneficios
• Realización de slips de cotización y colocación
• Revisión de pólizas emitidas y entrega a clientes
• Envío, recabación y validación de Art. 492 de clientes tanto en las aseguradoras como internamente
• Envío de facturas al cliente y seguimiento a cobranza
• Revisión semanal de bitácoras de movimientos y siniestros de Ejecutivos Jr.
• Creación y solicitud de comunicados para los clientes a través del área de Marketing
• Seguimiento a casos de siniestros y movimientos escalados
• Realización de encuestas de satisfacción
• Respuesta y seguimiento a correos, llamadas, así como dar respuesta en no más de 24 horas
• Envío de boletines de las aseguradoras a los clientes
• Guardar y documentar todo lo relacionado a casos de renovación a fin de cumplir con requisitos de auditoría
Los Requerimientos
• Licenciatura en Administración, Economía, Finanzas o afín; deseable maestría.
• 3 años de experiencia en puestos similares
• Idioma inglés intermedio - avanzado
• Manejo de Paquetería Microsoft Office
• Orden y administración del tiempo
• Sentido de urgencia
• Disponibilidad para responder llamadas urgentes en horarios inhábiles
Igualdad de oportunidades en el empleo
Thank you
Thank you
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.
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